Trying to boot Windows 10 in Safe Mode Problem?

Discussion in 'Parallels Desktop for Mac Feature Suggestions' started by AdrienneO, Sep 13, 2017.

  1. AdrienneO

    AdrienneO Bit Poster

    Messages:
    3
    Whenever I start Windows, a black screen comes up and I can't do anything other than shutting down my PC. I tried starting Safe Mode from the Boot option directly after the computer started but it looked really confusing and I didn't see anything with Safe Mode written on it. I selected the first one and the screen went black again. After shutting down, it said "disk read error occurred" or something liked that. It told to to restart pressing CTRL+ALT+DEL. The screen went black again and then after a long time, the screen for the automatic repair loading screen started loading. After that, nothing happened. What do I do? I just want to use my computer!
     
  2. Alfena@Parallels

    Alfena@Parallels Parallels Support

    Messages:
    53
    Hi @AdrienneO ,

    When you get the black screen please Go to Actions > reset and check if it works. If not let us know the version of Windows you are using.

    Thanks
    Alfena
     

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