Ubuntu 22.04.02 LTS - Cannot Install Parallels Tools

Discussion in 'Linux Virtual Machine' started by RobertL36, Mar 24, 2023.

  1. RobertL36

    RobertL36 Bit poster

    Messages:
    2
    Latest kernel update in Ubuntu 22.04.02 LTS breaks the Parallels Tools install.
    Root cause seems to be the compiler change used for the new kernel as reported in var/log/parallels-tools-install.log
    warning: the compiler differs from the one used to build the kernel
    The kernel was built by: x86_64-linux-gnu-gcc (Ubuntu 11.3.0-1ubuntu1~22.04) 11.3.0
    You are using: cc (Ubuntu 11.3.0-1ubuntu1~22.04) 11.3.0

    Full log file below (the Upload a File button failed to attache the log).
    Running
    Parallels® Desktop 17 for Mac
    Standard Edition
    Version 17.1.6 (51584)
    on macOS Monterey
    Version 12.6.3
    iMac (Retina 5K, 27-inch, 2020)
    Processor 3.8 GHz 8-Core Intel Core i7
    ===================
    Tired to attache and paste the log file
     
  2. tonza

    tonza Member

    Messages:
    29
    Same.
     
  3. Adeboye Adeotan

    Adeboye Adeotan Staff Member

    Messages:
    442
    Hello Tonza,

    Apologies for the delayed response,

    We have created a ticket with ID 4920209 to communicate with you on this issue.
     
  4. tonza

    tonza Member

    Messages:
    29
    Sent an email to Parallels Support under that ticket ID. Thanks!
     
  5. aspen63

    aspen63 Member

    Messages:
    33
    Confirm. Doesn't work.
     

Share This Page