Unable to access subscription account

J

JeffS41

Bit poster
Hello. I am unable to access my subscription because the email I originally used is no longer accessible. I will need to update my account with a new email address to restore access but cannot find a way to do that since I'm unable to receive the verification emails.
I have an active Parallels subscription. Please see Cleverbridge reference number 429469003
Thank you. Jeff
 
JeffS41 said:
Hello. I am unable to access my subscription because the email I originally used is no longer accessible. I will need to update my account with a new email address to restore access but cannot find a way to do that since I'm unable to receive the verification emails.
I have an active Parallels subscription. Please see Cleverbridge reference number 429469003
Thank you. Jeff
Click to expand...
Hello Jeff,
Thank you for the provided feedback.
We have sent you a private message, please check it and provide us with the requested information.
Best regards!
 
Avinash Bundhoo said:
Hello Jeff,
Thank you for the provided feedback.
We have sent you a private message, please check it and provide us with the requested information.
Best regards!
Click to expand...
Hello Jeff,
Thanks for the provided data.

We have moved your subscriptions to the new account

have a great day ahead.

Thanks
 
Kirsten1 said:
Hello, I also am unable to use my new purchased subscription after using the trail version beforehand.
Click to expand...
Hello,
We can see that you have already activated your license on a machine with macOS 13.5.2(22G91).

Please confirm if you still need assistance.

thanks
 
Hello. I am unable to access my subscription because the email I originally used is no longer accessible. I will need to update my account with a new email address to restore access but cannot find a way to do that since I'm unable to receive the verification emails.
I have an active Parallels subscription. Please see Cleverbridge reference number
487758963
 
mb_14 said:
Hello. I am unable to access my subscription because the email I originally used is no longer accessible. I will need to update my account with a new email address to restore access but cannot find a way to do that since I'm unable to receive the verification emails.
I have an active Parallels subscription. Please see Cleverbridge reference number
487758963
Click to expand...
Hello,
Thank you for the provided feedback.
We have sent you a private message, please check it and provide us with the requested information.
Best regards!
 
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