Unable to activate parallels 14 on new Mac due to Activation limit reached

Y

YunleZ

Bit poster
The old Mac is broken and thus not able perform logout on it.
The guide KB123461 says upon login to the new Mac, a dialog with "Activate on This Mac" should appear, but that does not happen.
It only says the licence has reached it's activation limit, can this be reset please?
 
YunleZ said:
The old Mac is broken and thus not able perform logout on it.
The guide KB123461 says upon login to the new Mac, a dialog with "Activate on This Mac" should appear, but that does not happen.
It only says the licence has reached it's activation limit, can this be reset please?
Click to expand...
Hi YunleZ. We have made the necessary changes. Please try to activate now and it should work.
 
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