Unable to connect any USB device to Windows/Boot Camp VM

[AndreB4]

Since the Anniversary update and the need to recreate a new VM, I'm unable to connect any USB device to the VM, even if I set Parallels to connect every new device to the VM without asking, and also if I make fixed assignments.

The external devices menu detects and shows the devices connected to the mac, but selecting them never does anything.
Parallels Tools reinstalled several times, and I tried disabling USB3 support too.

 

[Elric]

Hi,
Please try to connect some USB-device to VM and then send a problem report. Post here the number.

Check also do you have the VirtualHere USB installed. To do this start the /Application/Utilities/Terminal.app and execute command (without quotes)
"kextstat | grep virtualhere". Parallels has a known issue with VirtualHere (fix is in progress). I'll post instructions how to remove it if it is your case.

 

[AndreB4]

Ha - Yep I do, used it a few days ago.

 

[Elric]

Ha - Yep I do, used it a few days ago.

The next should help:
execute in Terminal command "sudo rm -rf /System/Library/Extensions/vhhcd.kext" (without quotes) and reboot your Mac

 

[AndreB4]

There we go, uninstalling the VirtualHere kext using

sudo /Applications/VirtualHere/VirtualHere.app/Contents/MacOS/VirtualHere -y

did the job, thanks for the pointer!

 

[Dhana@Parallels]

Sounds great ! Feel free to reach us anytime, we will be happy to help.