Unable to deactivate installation

[MichaelP46]

I'm trying to move a parallels desktop 15 installation to another machine but I have been unsuccessful in activating the license. I have logged out on the old machine and uninstalled the software, but still no joy.

Thanks,
Mike

 

[Maria@Parallels]

I'm trying to move a parallels desktop 15 installation to another machine but I have been unsuccessful in activating the license. I have logged out on the old machine and uninstalled the software, but still no joy.

Thanks,
Mike

Hi, we've reset your key and please check the issue and let us know how does it work.

 

[MichaelP46]

Works now! Thanks.