Unable to Download ParallelsDesktop 16.5.1

Discussion in 'Installation and Configuration of Parallels Desktop' started by WilliamH21, Nov 11, 2021.

  1. WilliamH21

    WilliamH21 Bit poster

    Messages:
    1
    I'm currently running Parallels on my 2018 Mac Book Pro 16GB - The performance when running visual studio 2019 makes it unusable. Searching the knowledge base it recommends checking the current version which is 16.5.0. On checking for updates it identifies a new version is available and I select Download Update and receive the following message.
    'Unable to download the ParallelsDesktop-16.5.1-49187.dmg file.'
    To troubleshoot I've confirmed I have a stable and fast internet connection and can successfully ping download.parallels.com.
    Any assistance is gratefully appreciated.

    Will
     
  2. GampaA@P

    GampaA@P Pro

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