Unable to enter coherence since macOS upgrade

Hi,
two days ago I upgrade my mac mini to Mojave 10.14.4, since then I have been unable to enter coherence view. When I choose to enter the window minimises as if it is about to disappear and then just springs back. I have update to the newest Parallels build and have reinstalled toolbox, both with no effect. The guest OS does not crash and continues to run happily.

Please find attached a screenshot showing the installed versions.
Thanks
Chris

 

Hi you meant Parallels tools right? Or you reinstalled Toolbox app?

 

Sorry, yes tools not toolbox, my bad.
Chris

 

I'

I've found that you're using 14.1.2.
Please update to the 14.1.3. - the latest build and check the issue. (do not forget to reinstall Parallels Tools after update).

 

Hi,
when I do check for updates it tells me I am on the latest version?
Thanks
Chris

 

You can download the latest version (14.1.3) from this link and check.

 

Hi Maria,
thank you , that worked perfectly. Any idea why i wasn't seeing this update via the app ?

Thanks
Chris