Unable to Renew License -- have 3 keys want only one. How to reduce before renewal

Discussion in 'Licensing and Activation' started by MarcL18, Oct 9, 2023.

  1. MarcL18

    MarcL18 Bit poster

    Messages:
    2
    I currently have 3 keys tied to my subscription. My subscription has expired, but I want to reduce it to 1 key before renewing it.
    Thanks,
    Marc
     
  2. Pramesh Boodadoo

    Pramesh Boodadoo Staff Member

    Messages:
    627
    Hello,
    Since your subscription has been purchased online (via the website), the only available option here is to disable auto-renewal and buy the required number of licenses once the license expires.
    Kindly refer to this article for more info: https://kb.parallels.com/en/128973
    Thank you.
     
    MarcL18 likes this.
  3. MarcL18

    MarcL18 Bit poster

    Messages:
    2
    Thanks you
     

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