Unable to start virtual machine

Discussion in 'Parallels Desktop on a Mac with Apple silicon' started by ITV2, Nov 25, 2024.

  1. ITV2

    ITV2 Bit poster

    Messages:
    4
    I have a new user who was experiencing an error "The configuration file you specified is invalid". This is after installing the app and logging into our Business Edition account and attempting to start a new VM.

    We've updated the app to 19 something and are now getting this error when starting a new VM.
    We've reboot the mac as well as removed several VM's and created new ones.

    [​IMG]
     

    Attached Files:

  2. Adeboye Adeotan

    Adeboye Adeotan Staff Member

    Messages:
    462
    Hello,

    Please collect a technical report after issue reproduction (click Parallels icon > Help > Send technical data > check "Attach screenshots..." > press Send Report) and send the report's 9-digit ID in reply to this post.
     
  3. ITV2

    ITV2 Bit poster

    Messages:
    4
    ID: 476605291
     
  4. AndreasF19

    AndreasF19 Bit poster

    Messages:
    4
    Same issue here: 476729880
     
  5. AndreasF19

    AndreasF19 Bit poster

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    4
    No virtual machine starts. Windows or Linux - all fail with same error after fresh install.
     
  6. ITV2

    ITV2 Bit poster

    Messages:
    4
    Any update on this?
     
  7. ITV2

    ITV2 Bit poster

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    4
    Updating to version version 20 seemed to have cured this.
     

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