Unable to Stop VM, Error Message on VM Startup

[ajblake05]

Hi all,

Since upgrading to leopard a couple of weeks ago I have been unable to stop my virtual machine. Windows will shut down normally but the VM won't stop but will remain in a suspended state. Upon starting the VM I will get the following error message:

"Error occurred while resuming virtual machine
Reason: Internal Error
Virtual machine's internal state can not be correctly restored and will be reset."

This error does not display when I restart windows, it is only when I shut down windows. My VM seems to retain all of its functionality but the error message is a tad annoying.

I am running Parallels 3.0 build 5582 with Mac OS 10.5.1.

Any suggestions?

Thanks

Adam Blake

 

[ajblake05]

One last thing. I'm running Windows XP service pack 2 as the virtual machine.

 

[jackybe67]

Try this build :

http://forum.parallels.com/showthread.php?p=94563#post94563

Uninstall build 5582 first before installing new version.

Hope it works

 

[ajblake05]

So I should uninstall parallels completely before upgrading to the new build?

 

[jackybe67]

Yes, there is an uninstaller in the .dmg file.

It is just the software, your vm will not be affected.

 

[ajblake05]

I tried the clean intall of build 5584 but the error messge persists. Any other suggestions?

Thanks,

Adam