Version 6.2(build512) Product Code ASPRN v6 Event Type: Error Event Source: ApplicationServer Event Category: None Event ID: 5000 Date: 4/6/2009 Time: 1:04:10 PM User: N/A Computer: XXXXXX Description: Error:[04/0000000D] 2X Terminal Server Agent: Failed to add 2X Universal Printer, Error Information 0x70a ##### Level: Error Error Code: 0000000D Event: Failed to add 2X Universal Printer Support: Full Error Code Solution: Ask for Full Error Code Print spooler went to 100%. Restarting spooler cleared the high utilization.
Try to go to the console Select Universal Printer category Disable Universal printer for that server, press Apply Reenable it and press Apply again
Disable/Reenable Universal Printer That was done. Now we are restarting the print spooler daily. 2X Support responded with the following. If this is a problem with Universal Printing, the most likely cause is a faulty installation or corruption of the TS Agent. This can occur if the server experiences network trouble or (about 25% of the time) if the TS Agent is installed remotely- using the 2X Console vs. installing it on the TS directly.
Re: Disable/Reenable Universal Printer If the spooler is going to 100% it seems that one of the printer driver is not working correctly. 2X universal printer driver relies on MS generic driver so it is unlikely that it is the caus eof the problem. What other printer are being used? Did you notice any other issues in windows event log?