Universal printing problem (error 08/0000F007)

Discussion in 'Parallels Remote Application Server' started by Gogi, Mar 3, 2008.

  1. Gogi

    Gogi Guest

    I have a printing problem from any application. When I trying to print I have got error 08/0000F007 on server side. What means this error?

    Thank you in advance.

    Alexander
     
  2. nixu

    nixu Guest

    Hi Gogi...

    Could you please give more details of your scenario...

    What is the Client OS?
    What client are you using? Version?
    What is the Server OS?
    What is the Build of the ApplicationServer?

    Are you running a published Application or Desktop?

    When you log do you have the following precesses running on the server in the same session: 2XPrnAgt.exe, 2xPrinterRedirector.exe?

    Nixu
     
  3. Gogi

    Gogi Guest

    Hi nixu! Thank you for your answer.

    Client OS: Windows XP SP2 64-bit (same error on 32-bit version)
    Client version 6.0 (build 419)
    Server OS: Windows 2003 Server Std 32-bit
    ApplicationServer version 6.0 (build 419)
    I have log on as Administrator
    Processes 2XAgent.exe, 2XController.exe, 2XPrinterRedirector.exe, 2xPrnAgt.exe, 2XProxyGateway, 2XRedundancy.exe are present in memory
    Error is getting always - published Application and Desktop

    Alexander.

    P.S. Sorry for my poor English.
     
  4. nixu

    nixu Guest

    By any chance have you installed the server in Russian?

    Nixu
     
  5. Gogi

    Gogi Guest

    Version of both OS (client and server) is English with installed MUI Pack and set to Russian default language and regional settings.
     
  6. nixu

    nixu Guest

    All you have to do is set the following registry Key:

    [HKEY_LOCAL_MACHINE\SOFTWARE\2X\Universal PDF Printer]
    "Target window title"="2XPrinterRedirector hook window"

    Keep us posted :)

    Nixu
     
  7. Gogi

    Gogi Guest

    These keys are present in server's registry:

    [HKEY_LOCAL_MACHINE\SOFTWARE\2X\Universal PDF Printer]
    "Client application"="C:\\Program Files\\2X\\ApplicationServer\\VirtualPrinter\\\\2XPrinterRedirector.exe"
    "Transfer mode"=dword:00000001
    "Target window title"="2XPrinterRedirector hook window"
    "Target window class"=""
    "Clipboard format"=""
    "Message ID"=dword:000000ff
    "PDF: Hide page"=dword:00000001
    "EMF: Hide page"=dword:00000001
    "Log"=dword:00000000
    "Message Mode"=dword:00000001

    [HKEY_LOCAL_MACHINE\SOFTWARE\2X\Universal PDF Printer\Defaults]
    "PDF: Enabled"=dword:00000001
    "EMF: Enabled"=dword:00000001

    And problem exists :(
     
  8. nixu

    nixu Guest

    Hi there, was the "Target window title" entry in russian??

    Nixu
     
  9. Gogi

    Gogi Guest

    Ok. If I think right, registry key "Target window title" contain title of hidden window with print-out that universal pdf printer create? In this case, how I can see it's title? May be you have necessary tool?

    or

    "Target window title" is a title of application window?

    Thank you for your understanding and patience.
     
  10. nixu

    nixu Guest

    Hi there..

    Was the "Target window title" entry in Russian when you installed it??

    Nixu
     
  11. Gogi

    Gogi Guest

    No, was nothing like "Target window title" during installation.
     
  12. nixu

    nixu Guest

    Ok then...

    Only for this build (419) set HKEY_LOCAL_MACHINE\SOFTWARE\2X\Universal PDF Printer\Target window title to "Прицепленное окно Перенаправления Принтера 2Х" and reboot the TS.

    Nixu
     
  13. Gogi

    Gogi Guest

    Yes! It works! Thank you very, very much!

    May be, add this question to manual or FAQ?
     
  14. nixu

    nixu Guest

    This will be fixed in the next Build.

    Thanks,
    Nixu
     
  15. StAlexW

    StAlexW Guest

    At me v5.1 builld 311. whether the given method will help me with to correct with this mistake?

    OS Win server 2003 sp2 rus
     
  16. nixu

    nixu Guest

    Hi there,

    ApplicationSever 6.1 has been Released.


    Nixu
     
  17. StAlexW

    StAlexW Guest

    The key of activation of a product does not support the following version Released 6.1
     
  18. nixu

    nixu Guest

    I suggest you speak with support to confirm that your key is still valid, but all key that work for V6.0 will WORK with V6.1.

    Nixu
     

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