Unknown Network - No Internet connection

Discussion in 'Parallels Client for Windows' started by NickM3, Sep 19, 2017.

  1. NickM3

    NickM3 Bit Poster

    When I try to access the internet via Windows 10 and Parallels 12, there is no connection. Network settings says there is an unknown Network and that there is no internet access. I have tried various settings in Parallels - nothing works. I have tried wired and wireless connections on the Mac side.
    This was working fine until the latest Parallels update.
    Suggestions please?
  2. Alfena@Parallels

    Alfena@Parallels Kilo Poster

    Hello @NickM3 ,

    Please set Parallels Network Adapter to Shared networking, go to your virtual machine's Configuration > Hardware > Network 1 > Source and choose Shared Network and then reinstall Parallels Tools, go to Actions > reinstall Parallels Tools and check if it works.

  3. terrapin

    terrapin Bit Poster

    If you are using Parallels Shared Network, make sure there is only ONE active network adaptor on the Mac side. If you are connecting with the Wi-Fi adaptor, turn off Bluetooth. If you are using a wired connection, turn off Bluetooth and Wi-Fi.

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