Unknown Network - No Internet connection

Discussion in 'Parallels Client for Windows' started by NickM3, Sep 19, 2017.

  1. NickM3

    NickM3 Bit Poster

    Messages:
    3
    When I try to access the internet via Windows 10 and Parallels 12, there is no connection. Network settings says there is an unknown Network and that there is no internet access. I have tried various settings in Parallels - nothing works. I have tried wired and wireless connections on the Mac side.
    This was working fine until the latest Parallels update.
    Suggestions please?
     
  2. Alfena@Parallels

    Alfena@Parallels Kilo Poster

    Messages:
    445
    Hello @NickM3 ,

    Please set Parallels Network Adapter to Shared networking, go to your virtual machine's Configuration > Hardware > Network 1 > Source and choose Shared Network and then reinstall Parallels Tools, go to Actions > reinstall Parallels Tools and check if it works.

    Thanks
    Alfena
     
  3. terrapin

    terrapin Bit Poster

    Messages:
    8
    If you are using Parallels Shared Network, make sure there is only ONE active network adaptor on the Mac side. If you are connecting with the Wi-Fi adaptor, turn off Bluetooth. If you are using a wired connection, turn off Bluetooth and Wi-Fi.
     

Share This Page