"unsupported video card" error when opening sims 4 on Parallels Desktop

Discussion in 'General Questions' started by IsakA, Jul 8, 2022.

  1. IsakA

    IsakA Bit Poster

    I decided to download the free trial version of Parallels today to be able to play on Windows 10 from my Intel based Mac computer. I managed to download Origin & Sims 4 but when I opened up sims a error message titled "unsupported video card" popped up stating the following - "Your video card was detected within our Database but does not meet the minimum requirements for The Sims 4. Should you continue to play you may encounter poor performance and issues with the software.". I decided to go ahead and see if I could play but as soon as I left the main menu and the game itself started it crashed. I've tried searching for a solution on Google without any luck. Is there anything I can do to get the game to work? (I do have my profile configured for Games only).

    P.S. I'm aware that I can play sims on a Mac. I just wanted to use an application to enhance the lighting in the game that is only available for windows.

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