Update 15.1.1 Cant install parallels tools

Discussion in 'Windows Guest OS Discussion' started by Andrew25, Nov 5, 2019.

  1. Andrew25

    Andrew25 Bit Poster

    The newest update won't install parallels tools. It just goes to a black screen a stays there (I have given it 2 hours to do something earlier today with no luck). At that point I have to force quit parallels, I then cant open the VM because of a permissions error, so I have to use Onyx to 'clean' the system which seems to work (there are other threads on this issue). Once that is done I am back to the beginning with a VM with no parallels tools installed.
    AndrewS11 likes this.
  2. DavidG49


    I have a similar issue. XP VM will not restart after loading tools. Forcing restart after reset brings back VM, but XP apps just freeze. Have reloaded backup and gone through 3 times - same result each time. Max OS is 10.15.1
  3. AndrewS11

    AndrewS11 Bit Poster

    Same for me, I use two VMs regularly and both are stuck on the black screen while trying to install Parallels Tools.

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