Update DMG wont mount

[Reedi]

I've downloaded the new 3.0.X.X whatever update and got a DMG file on the desktop but when Parallels tries to mount it, it hangs and crashes and when I double click it, it says "not unrecognised"

?

 

[Xenos]

Hello Reedi,

Please have a look at this article. Is that your problem?
If not, please give more details.

Best regards,
Xenos

 

[Reedi]

Hi Xenox,

Nope, it doesnt get as far as upgrading. I start Parallels, I goto Check for updates, windows pops down saying update found, click download, it downloads the file, window pops down saying something like would you like Parallels to install this update, click yes and I get spinning icon and Application not responding message.

Try double clicking the DMG file that downloaded with the update and I get the following message (see attached JPEG).

It doesnt like it.

Thanks

 

[Xenos]

Please try downloading from here.

Best regards,
Xenos

 

[Reedi]

Aha...that's got it, thanks!

 

[Xenos]

Good. You are welcome

Best regards,
Xenos