updated from parallels 11 to 12 in Mac sierra and now mac crashes when i open parallels

Discussion in 'Installation and Configuration of Parallels Desktop' started by RamT, Apr 6, 2017.

  1. RamT

    RamT Bit poster

    Messages:
    2
    I have a macbook pro 13 and used to use parallels 11 with windows 7 in it. i didnt have any major issues but the mac used to crash with different panic reports once a month whenever i open parallels. i updated parallels to 12 and mac os to sierra and my vm stopped working completely. i uninstalled parallels and now whenever i try to reinstall i get the below panic report or the panic report regarding clearing an already cleared memory. i have tried rebuilding permissions, repair disk but it hasn't helped me.

    Anonymous UUID: AB2E5570-4342-A796-A7F1-E5AAE2437DA3

    Thu Apr 6 14:20:19 2017

    *** Panic Report ***
    panic(cpu 2 caller 0xffffff801d7cc9ae): "corrupt so_rcv: sb_mb 0 sb_cc 1\n"@/Library/Caches/com.apple.xbs/Sources/xnu/xnu-3789.51.2/bsd/kern/uipc_socket.c:3789
    Backtrace (CPU 2), Frame : Return Address
    0xffffff922cae3cc0 : 0xffffff801d2ec3ec
    0xffffff922cae3d40 : 0xffffff801d7cc9ae
    0xffffff922cae3e50 : 0xffffff801d79cc1a
    0xffffff922cae3ef0 : 0xffffff801d79c983
    0xffffff922cae3f50 : 0xffffff801d825695
    0xffffff922cae3fb0 : 0xffffff801d29dd46

    BSD process name corresponding to current thread: prl_naptd

    Mac OS version:
    16E195

    Kernel version:
    Darwin Kernel Version 16.5.0: Fri Mar 3 16:52:33 PST 2017; root:xnu-3789.51.2~3/RELEASE_X86_64
    Kernel UUID: 06F94FD7-451F-34A1-B13C-D68FF7EDE0A0
    Kernel slide: 0x000000001d000000
    Kernel text base: 0xffffff801d200000
    __HIB text base: 0xffffff801d100000
    System model name: MacBookPro12,1 (Mac-E43C1C25D4880AD6)

    System uptime in nanoseconds: 271944066574
    last loaded kext at 271566794379: com.parallels.kext.vnic 12.2.0 41591 (addr 0xffffff7fa0469000, size 32768)
    last unloaded kext at 148013992627: com.apple.driver.AppleIntelLpssI2C 3.0.60 (addr 0xffffff7f9fa8d000, size 40960)
    loaded kexts:
    com.parallels.kext.vnic 12.2.0 41591
    com.parallels.kext.netbridge 12.2.0 41591
    com.parallels.kext.hypervisor 12.2.0 41591
    com.parallels.kext.usbconnect 12.2.0 41591
    org.virtualbox.kext.VBoxNetAdp 5.1.18
    org.virtualbox.kext.VBoxNetFlt 5.1.18
    org.virtualbox.kext.VBoxUSB 5.1.18
    org.virtualbox.kext.VBoxDrv 5.1.18
    com.citrix.driver.net6im 1.1.9
    com.deterministicnetworks.driver.dne 1.0.18
    com.deterministicnetworks.driver.dniregistry 1.0.7
    com.apple.iokit.IOBluetoothUSBDFU 5.0.4f18
    com.apple.filesystems.msdosfs 1.10
    com.apple.filesystems.exfat 1.4
    com.apple.filesystems.autofs 3.0
    com.apple.driver.AudioAUUC 1.70
    com.apple.driver.AppleUpstreamUserClient 3.6.4
    com.apple.driver.AppleGraphicsDevicePolicy 3.14.41
    com.apple.driver.AppleHDA 279.48
    com.apple.driver.AGPM 110.23.17
    com.apple.driver.X86PlatformShim 1.0.0
    com.apple.driver.ApplePlatformEnabler 2.7.0d0
    com.apple.driver.pmtelemetry 1
    com.apple.iokit.IOUserEthernet 1.0.1
    com.apple.iokit.IOBluetoothSerialManager 5.0.4f18
    com.apple.Dont_Steal_Mac_OS_X 7.0.0
    com.apple.driver.AppleHV 1
    com.apple.driver.AppleIntelBDWGraphics 10.2.4
    com.apple.driver.AppleSMCLMU 208
    com.apple.driver.AppleOSXWatchdog 1
    com.apple.driver.AppleThunderboltIP 3.0.8
    com.apple.iokit.BroadcomBluetooth20703USBTransport 5.0.4f18
    com.apple.driver.AppleLPC 3.1
    com.apple.driver.AppleCameraInterface 5.59.0
    com.apple.driver.AppleBacklight 170.9.14
    com.apple.driver.AppleMCCSControl 1.3.1
    com.apple.driver.AppleIntelBDWGraphicsFramebuffer 10.2.4
    com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
    com.apple.driver.AppleUSBCardReader 404.50.6
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0
    com.apple.BootCache 40
    com.apple.filesystems.hfs.kext 366.50.19
    com.apple.iokit.IOAHCIBlockStorage 295.20.1
    com.apple.driver.AppleAHCIPort 326
    com.apple.driver.AppleTopCaseHIDEventDriver 114
    com.apple.driver.AirPort.Brcm4360 1150.9.1a2
    com.apple.driver.AppleHPET 1.8
    com.apple.driver.AppleSmartBatteryManager 161.0.0
    com.apple.driver.AppleACPIButtons 5.0
    com.apple.driver.AppleRTC 2.0
    com.apple.driver.AppleSMBIOS 2.1
    com.apple.driver.AppleACPIEC 5.0
    com.apple.driver.AppleAPIC 1.7
    com.apple.nke.applicationfirewall 172
    com.apple.security.quarantine 3
    com.apple.security.TMSafetyNet 8
    com.apple.iokit.IOUSBUserClient 900.4.1
    com.apple.kext.triggers 1.0
    com.apple.driver.DspFuncLib 279.48
    com.apple.kext.OSvKernDSPLib 525
    com.apple.driver.AppleSSE 1.0
    com.apple.iokit.IOSurface 159.6
    com.apple.driver.AppleGraphicsControl 3.14.41
    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 5.0.4f18
    com.apple.iokit.IOBluetoothHostControllerUSBTransport 5.0.4f18
    com.apple.iokit.IOBluetoothHostControllerTransport 5.0.4f18
    com.apple.iokit.IOBluetoothFamily 5.0.4f18
    com.apple.iokit.IOSerialFamily 11
    com.apple.driver.X86PlatformPlugin 1.0.0
    com.apple.driver.IOPlatformPluginFamily 6.0.0d8
    com.apple.driver.AppleBacklightExpert 1.1.0
    com.apple.iokit.IONDRVSupport 514.10
    com.apple.driver.AppleSMC 3.1.9
    com.apple.driver.AppleSMBusController 1.0.18d1
    com.apple.AppleGraphicsDeviceControl 3.14.41
    com.apple.iokit.IOAcceleratorFamily2 311.11
    com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0
    com.apple.driver.AppleHDAController 279.48
    com.apple.iokit.IOGraphicsFamily 514.10
    com.apple.iokit.IOHDAFamily 279.48
    com.apple.iokit.IOAudioFamily 205.15
    com.apple.vecLib.kext 1.2.0
    com.apple.iokit.IOSCSIBlockCommandsDevice 394.50.1
    com.apple.iokit.IOUSBMassStorageDriver 131.50.1
    com.apple.iokit.IOSCSIArchitectureModelFamily 394.50.1
    com.apple.driver.usb.networking 5.0.0
    com.apple.driver.usb.AppleUSBHostCompositeDevice 1.1
    com.apple.filesystems.hfs.encodings.kext 1
    com.apple.iokit.IOAHCIFamily 288
    com.apple.driver.AppleThunderboltDPInAdapter 5.0.2
    com.apple.driver.AppleThunderboltDPAdapterFamily 5.0.2
    com.apple.driver.AppleThunderboltPCIDownAdapter 2.1.2
    com.apple.driver.AppleHIDKeyboard 199
    com.apple.driver.AppleMultitouchDriver 368.14
    com.apple.driver.AppleInputDeviceSupport 76.6
    com.apple.driver.AppleHSSPIHIDDriver 49
    com.apple.driver.AppleThunderboltNHI 4.5.3
    com.apple.iokit.IOThunderboltFamily 6.5.6
    com.apple.iokit.IO80211Family 1200.12.2
    com.apple.driver.mDNSOffloadUserClient 1.0.1b8
    com.apple.iokit.IONetworkingFamily 3.2
    com.apple.driver.corecapture 1.0.4
    com.apple.driver.AppleHSSPISupport 49
    com.apple.driver.AppleIntelLpssSpiController 3.0.60
    com.apple.driver.AppleIntelLpssDmac 3.0.60
    com.apple.driver.usb.AppleUSBXHCIPCI 1.1
    com.apple.driver.usb.AppleUSBXHCI 1.1
    com.apple.driver.AppleIntelLpssGspi 3.0.60
    com.apple.driver.usb.AppleUSBHostPacketFilter 1.0
    com.apple.iokit.IOUSBFamily 900.4.1
    com.apple.driver.AppleUSBHostMergeProperties 1.1
    com.apple.driver.AppleEFINVRAM 2.1
    com.apple.driver.AppleEFIRuntime 2.0
    com.apple.iokit.IOHIDFamily 2.0.0
    com.apple.iokit.IOSMBusFamily 1.1
    com.apple.security.sandbox 300.0
    com.apple.kext.AppleMatch 1.0.0d1
    com.apple.driver.AppleKeyStore 2
    com.apple.driver.AppleMobileFileIntegrity 1.0.5
    com.apple.driver.AppleCredentialManager 1.0
    com.apple.driver.KernelRelayHost 1
    com.apple.iokit.IOUSBHostFamily 1.1
    com.apple.driver.AppleBusPowerController 1.0
    com.apple.driver.DiskImages 444.50.16
    com.apple.iokit.IOStorageFamily 2.1
    com.apple.iokit.IOReportFamily 31
    com.apple.driver.AppleFDEKeyStore 28.30
    com.apple.driver.AppleACPIPlatform 5.0
    com.apple.iokit.IOPCIFamily 2.9
    com.apple.iokit.IOACPIFamily 1.4
    com.apple.kec.Libm 1
    com.apple.kec.pthread 1
    com.apple.kec.corecrypto 1.0
    Model: MacBookPro12,1, BootROM MBP121.0167.B24, 2 processors, Intel Core i7, 3.1 GHz, 16 GB, SMC 2.28f7
    Graphics: Intel Iris Graphics 6100, Intel Iris Graphics 6100, Built-In
    Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1867 MHz, 0x02FE, 0x4544464232333241314D412D4A442D460000
    Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1867 MHz, 0x02FE, 0x4544464232333241314D412D4A442D460000
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x133), Broadcom BCM43xx 1.0 (7.21.171.124.1a2)
    Bluetooth: Version 5.0.4f18, 3 services, 27 devices, 1 incoming serial ports
    Network Service: USB 10/100/1000 LAN, Ethernet, en6
    Network Service: Wi-Fi, AirPort, en0
    Serial ATA Device: APPLE SSD SM0256G, 251 GB
    USB Device: USB 3.0 Bus
    USB Device: Card Reader
    USB Device: Bluetooth USB Host Controller
    USB Device: Mass Storage Device
    Thunderbolt Bus: MacBook Pro, Apple Inc., 27.1
     
  2. RamT

    RamT Bit poster

    Messages:
    2
    This solution by Elric (Parallels Developers) resolved it.

    There is a way to workaround this, though, but it involves editing of the Parallels Desktop configuration file, which could be complicated.

    1. Exit the Parallels Desktop
    2. Start the /Applications/Utilities/Terminal.app
    3. Execute in terminal the command "cp /Library/Preferences/Parallels/network.desktop.xml ." (without quotest)
    4) Execute in terminal command
    open /Applications/TextEdit.app ./network.desktop.xml
    will open the TextEdit with configuration file

    5) Search the file for sections <ParallelsAdapter dyn_lists=""> and change in them value
    <Enabled>1</Enabled> to be <Enabled>0</Enabled>. Save the file
    6) execute command "sudo cp ./network.desktop.xml /Library/Preferences/Parallels/" (it will ask for the password)

    These steps should workaround the kernel panic
     
  3. Ajith1

    Ajith1 Parallels Support

    Messages:
    2,719
    We are glad to see your active participation and thank you for sharing these steps here for other users.
     
  4. NicholasK2

    NicholasK2 Bit poster

    Messages:
    9
    Hello

    I'm having a similar issue - whenever I open Parallels Desktop, my Mac crashes and it seems to be related to Kernel Panic.

    For some reason step 4 is not working - when I type "open /Applications/TextEdit.app ./network.desktop.xml" into Terminal I get the message that the file doesn't exist.

    Can you please help?

    Thanks
     
  5. Ajith1

    Ajith1 Parallels Support

    Messages:
    2,719
    Please uninstall any Citrix software on the Mac, then run the following commands in Terminal:
    sudo kextunload -b com.citrix.driver.net6im
    sudo kextunload -b com.deterministicnetworks.driver.dniregistry
    sudo kextunload -b com.deterministicnetworks.driver.dne
    Then just start Parallels Desktop and VM.
     
  6. NicholasK2

    NicholasK2 Bit poster

    Messages:
    9
    Thanks! The 2nd command didn't work but I'm now able to open Parallels and the VM.

    Not sure how you could tell I had Citrix installed..
     
    Last edited: May 7, 2017
  7. Ajith1

    Ajith1 Parallels Support

    Messages:
    2,719
    We are glad the issue is resolved now. Our developers found that the kernel panic is caused due to the Citrix driver, so we have suggested you to uninstall it and check.
     
  8. NicholasK2

    NicholasK2 Bit poster

    Messages:
    9
    I'm still having the same issue. See the error log below, can you please check and advise what needs to be done?

    Many thanks


    Anonymous UUID: ED7051D9-AE27-E4F6-1AB2-8AFC05B64AE6

    Sun Jun 4 14:16:05 2017

    *** Panic Report ***
    panic(cpu 3 caller 0xffffff8016fbeb1a): "m_free: freeing an already freed mbuf"@/Library/Caches/com.apple.xbs/Sources/xnu/xnu-3789.60.24/bsd/kern/uipc_mbuf.c:4538
    Backtrace (CPU 3), Frame : Return Address
    0xffffff81232e3580 : 0xffffff8016aea53c
    0xffffff81232e3600 : 0xffffff8016fbeb1a
    0xffffff81232e36b0 : 0xffffff7f99ebc5ad
    0xffffff81232e36d0 : 0xffffff8016d8160a
    0xffffff81232e3800 : 0xffffff8016e61461
    0xffffff81232e3b70 : 0xffffff8016e8754a
    0xffffff81232e3cb0 : 0xffffff8016fca539
    0xffffff81232e3df0 : 0xffffff8016fda804
    0xffffff81232e3ee0 : 0xffffff8016fda576
    0xffffff81232e3f50 : 0xffffff8017024d55
    0xffffff81232e3fb0 : 0xffffff8016a9bd96
    Kernel Extensions in backtrace:
    com.parallels.kext.vnic(12.2)[762275CF-1B85-3A61-AC12-3500675F7E9A]@0xffffff7f99ebb000->0xffffff7f99ec2fff

    BSD process name corresponding to current thread: mDNSResponder

    Mac OS version:
    16F73

    Kernel version:
    Darwin Kernel Version 16.6.0: Fri Apr 14 16:21:16 PDT 2017; root:xnu-3789.60.24~6/RELEASE_X86_64
    Kernel UUID: FB2170A8-257D-3C64-B14D-BC06CC94E34C
    Kernel slide: 0x0000000016800000
    Kernel text base: 0xffffff8016a00000
    __HIB text base: 0xffffff8016900000
    System model name: MacBookPro11,1 (Mac-189A3D4F975D5FFC)

    System uptime in nanoseconds: 184408660347
    last loaded kext at 184009754088: com.parallels.kext.vnic 12.2.0 41591 (addr 0xffffff7f99ebb000, size 32768)
    loaded kexts:
    com.parallels.kext.vnic 12.2.0 41591
    com.parallels.kext.netbridge 12.2.0 41591
    com.parallels.kext.hypervisor 12.2.0 41591
    com.parallels.kext.usbconnect 12.2.0 41591
    org.virtualbox.kext.VBoxNetAdp 5.0.8
    org.virtualbox.kext.VBoxNetFlt 5.0.8
    org.virtualbox.kext.VBoxUSB 5.0.8
    org.virtualbox.kext.VBoxDrv 5.0.8
    com.avatron.AVExVideo 1.7
    com.citrix.driver.net6im 1.1.9
    com.deterministicnetworks.driver.dne 1.0.18
    com.deterministicnetworks.driver.dniregistry 1.0.7
    com.Logitech.Control Center.HID Driver 3.1.0
    at.obdev.nke.LittleSnitch 4718
    com.apple.filesystems.smbfs 3.1.2
    com.apple.filesystems.ntfs 3.13
    com.apple.filesystems.autofs 3.0
    com.apple.driver.AudioAUUC 1.70
    com.apple.driver.ApplePlatformEnabler 2.7.0d0
    com.apple.driver.AGPM 110.23.17
    com.apple.driver.X86PlatformShim 1.0.0
    com.apple.iokit.IOBluetoothSerialManager 5.0.4f18
    com.apple.driver.AppleHDAHardwareConfigDriver 279.48
    com.apple.driver.AppleGraphicsDevicePolicy 3.14.47
    com.apple.driver.AppleHDA 279.48
    com.apple.driver.AppleUpstreamUserClient 3.6.4
    com.apple.driver.pmtelemetry 1
    com.apple.iokit.IOUserEthernet 1.0.1
    com.apple.Dont_Steal_Mac_OS_X 7.0.0
    com.apple.driver.AppleOSXWatchdog 1
    com.apple.driver.AppleSMCLMU 208
    com.apple.driver.AppleIntelHD5000Graphics 10.2.5
    com.apple.driver.AppleLPC 3.1
    com.apple.driver.AppleHV 1
    com.apple.driver.AppleIntelFramebufferAzul 10.2.5
    com.apple.driver.AppleMuxControl 3.14.47
    com.apple.driver.AppleThunderboltIP 3.0.8
    com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
    com.apple.driver.AppleCameraInterface 5.60.0
    com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
    com.apple.driver.AppleFIVRDriver 4.1.0
    com.apple.driver.AppleBacklight 170.9.20
    com.apple.driver.AppleMCCSControl 1.3.1
    com.apple.iokit.IOBluetoothUSBDFU 5.0.4f18
    com.apple.iokit.SCSITaskUserClient 394.50.1
    com.apple.driver.AppleUSBStorageCoexistentDriver 404.50.6
    com.apple.driver.AppleUSBCardReader 404.50.6
    com.apple.driver.AppleUSBTCKeyEventDriver 252
    com.apple.driver.AppleUSBTCButtons 252
    com.apple.driver.AppleUSBTCKeyboard 252
    com.apple.driver.CoreStorageFsck 540.30.1
    com.apple.driver.AppleFileSystemDriver 3.0.1
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0
    com.apple.BootCache 40
    com.apple.filesystems.hfs.kext 366.50.19
    com.apple.iokit.IOAHCIBlockStorage 295.20.1
    com.apple.driver.AppleAHCIPort 326.60.1
    com.apple.driver.AirPort.Brcm4360 1150.10.1a2
    com.apple.driver.AppleSmartBatteryManager 161.0.0
    com.apple.driver.AppleRTC 2.0
    com.apple.driver.AppleACPIButtons 5.0
    com.apple.driver.AppleHPET 1.8
    com.apple.driver.AppleSMBIOS 2.1
    com.apple.driver.AppleACPIEC 5.0
    com.apple.driver.AppleAPIC 1.7
    com.apple.nke.applicationfirewall 172
    com.apple.security.quarantine 3
    com.apple.security.TMSafetyNet 8
    com.apple.iokit.IOUSBUserClient 900.4.1
    com.apple.kext.triggers 1.0
    com.apple.driver.DspFuncLib 279.48
    com.apple.kext.OSvKernDSPLib 525
    com.apple.driver.AppleSSE 1.0
    com.apple.iokit.IOSurface 159.7
    com.apple.driver.AppleSMBusPCI 1.0.14d1
    com.apple.AppleGraphicsDeviceControl 3.14.47
    com.apple.iokit.IOAcceleratorFamily2 311.13
    com.apple.driver.AppleGraphicsControl 3.14.47
    com.apple.driver.AppleHDAController 279.48
    com.apple.iokit.IOHDAFamily 279.48
    com.apple.iokit.IOAudioFamily 205.15
    com.apple.vecLib.kext 1.2.0
    com.apple.driver.AppleThunderboltEDMSink 4.1.1
    com.apple.driver.AppleThunderboltDPOutAdapter 5.0.2
    com.apple.driver.AppleIntelLpssUARTv0 3.0.60
    com.apple.driver.AppleIntelLpssUARTCommon 3.0.60
    com.apple.driver.AppleIntelLpssDmac 3.0.60
    com.apple.iokit.IOSerialFamily 11
    com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0
    com.apple.driver.IOPlatformPluginLegacy 1.0.0
    com.apple.driver.X86PlatformPlugin 1.0.0
    com.apple.driver.IOPlatformPluginFamily 6.0.0d8
    com.apple.driver.AppleBacklightExpert 1.1.0
    com.apple.iokit.IONDRVSupport 516.1
    com.apple.driver.AppleSMC 3.1.9
    com.apple.driver.AppleSMBusController 1.0.18d1
    com.apple.iokit.IOGraphicsFamily 515.3
    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 5.0.4f18
    com.apple.iokit.IOBluetoothHostControllerUSBTransport 5.0.4f18
    com.apple.iokit.IOBluetoothHostControllerTransport 5.0.4f18
    com.apple.iokit.IOBluetoothFamily 5.0.4f18
    com.apple.driver.usb.AppleUSBHub 1.1
    com.apple.iokit.IOUSBMassStorageClass 4.0.4
    com.apple.iokit.IOSCSIBlockCommandsDevice 394.50.1
    com.apple.iokit.IOUSBMassStorageDriver 131.60.1
    com.apple.iokit.IOSCSIArchitectureModelFamily 394.50.1
    com.apple.driver.AppleUSBMultitouch 258
    com.apple.driver.usb.IOUSBHostHIDDevice 1.1
    com.apple.iokit.IOUSBHIDDriver 900.4.1
    com.apple.driver.usb.cdc 5.0.0
    com.apple.driver.usb.networking 5.0.0
    com.apple.driver.usb.AppleUSBHostCompositeDevice 1.1
    com.apple.driver.CoreStorage 540.30.1
    com.apple.filesystems.hfs.encodings.kext 1
    com.apple.driver.AppleUSBMergeNub 900.4.1
    com.apple.driver.AppleXsanScheme 3
    com.apple.iokit.IOAHCIFamily 288
    com.apple.driver.AppleThunderboltDPInAdapter 5.0.2
    com.apple.driver.AppleThunderboltDPAdapterFamily 5.0.2
    com.apple.driver.AppleThunderboltPCIDownAdapter 2.1.3
    com.apple.driver.AppleThunderboltNHI 4.5.4
    com.apple.iokit.IOThunderboltFamily 6.5.7
    com.apple.iokit.IO80211Family 1200.12.2
    com.apple.driver.mDNSOffloadUserClient 1.0.1b8
    com.apple.iokit.IONetworkingFamily 3.2
    com.apple.driver.corecapture 1.0.4
    com.apple.driver.AppleIntelLpssGspi 3.0.60
    com.apple.driver.usb.AppleUSBXHCIPCI 1.1
    com.apple.driver.usb.AppleUSBXHCI 1.1
    com.apple.driver.usb.AppleUSBHostPacketFilter 1.0
    com.apple.iokit.IOUSBFamily 900.4.1
    com.apple.driver.AppleUSBHostMergeProperties 1.1
    com.apple.driver.AppleEFINVRAM 2.1
    com.apple.driver.AppleEFIRuntime 2.1
    com.apple.iokit.IOHIDFamily 2.0.0
    com.apple.iokit.IOSMBusFamily 1.1
    com.apple.security.sandbox 300.0
    com.apple.kext.AppleMatch 1.0.0d1
    com.apple.driver.AppleKeyStore 2
    com.apple.driver.AppleMobileFileIntegrity 1.0.5
    com.apple.driver.AppleCredentialManager 1.0
    com.apple.driver.KernelRelayHost 1
    com.apple.iokit.IOUSBHostFamily 1.1
    com.apple.driver.AppleBusPowerController 1.0
    com.apple.driver.DiskImages 444.50.16
    com.apple.iokit.IOStorageFamily 2.1
    com.apple.iokit.IOReportFamily 31
    com.apple.driver.AppleFDEKeyStore 28.30
    com.apple.driver.AppleACPIPlatform 5.0
    com.apple.iokit.IOPCIFamily 2.9
    com.apple.iokit.IOACPIFamily 1.4
    com.apple.kec.Libm 1
    com.apple.kec.pthread 1
    com.apple.kec.corecrypto 1.0
    Model: MacBookPro11,1, BootROM MBP111.0138.B25, 2 processors, Intel Core i5, 2.4 GHz, 8 GB, SMC 2.16f68
    Graphics: Intel Iris, Intel Iris, Built-In
    Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x802C, 0x384B54463531323634485A2D314736453120
    Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x802C, 0x384B54463531323634485A2D314736453120
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x112), Broadcom BCM43xx 1.0 (7.21.171.126.1a2)
    Bluetooth: Version 5.0.4f18, 3 services, 18 devices, 1 incoming serial ports
    Network Service: Wi-Fi, AirPort, en0
    Serial ATA Device: APPLE SSD SM0256F, 251 GB
    USB Device: USB 3.0 Bus
    USB Device: Card Reader
    USB Device: Apple Internal Keyboard / Trackpad
    USB Device: BRCM20702 Hub
    USB Device: Bluetooth USB Host Controller
    Thunderbolt Bus: MacBook Pro, Apple Inc., 17.2
     
  9. Ajith1

    Ajith1 Parallels Support

    Messages:
    2,719
    Hi NicholasK2,
    We still see the drivers on the panic report. Please run the following commands in Terminal and delete the traces:
    sudo kextunload -b com.citrix.driver.net6im
    sudo kextunload -b com.deterministicnetworks.driver.dniregistry
    sudo kextunload -b com.deterministicnetworks.driver.dne
    Then just start Parallels Desktop and Check.
     
  10. dwormuth

    dwormuth Bit poster

    Messages:
    2
    I had the same issue:
    1. Edited the XML as instructed.
    2. Upgraded Citrix Receiver to 12.5
    Now seems to work.
     
  11. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

    Messages:
    3,158
    That's great @dwormuth, please let us know if you have any questions about the product and we are here to help!
     
  12. NicholasK2

    NicholasK2 Bit poster

    Messages:
    9
    Unfortunately I still cannot run the second command - and get the below message in Terminal:

    (kernel) Can't remove kext com.deterministicnetworks.driver.dniregistry; services failed to terminate - 0xdc008018.
    Failed to unload com.deterministicnetworks.driver.dniregistry - (libkern/kext) kext is in use or retained (cannot unload).

    Any idea on this?

    Thanks
     
  13. EvanM2

    EvanM2 Bit poster

    Messages:
    2
    im having constant crashes and spent hours with apple with no fix. here is my recent log. any help would be appreciated. not sure if this is from parallels or something else.

    Anonymous UUID: 96F3D9AF-A747-340D-9314-1E6B1701943E

    Thu Jun 8 09:38:51 2017

    *** Panic Report ***
    panic(cpu 1 caller 0xffffff80057bc7af): "m_free: freeing an already freed mbuf"@/Library/Caches/com.apple.xbs/Sources/xnu/xnu-3789.60.24/bsd/kern/uipc_mbuf.c:3553
    Backtrace (CPU 1), Frame : Return Address
    0xffffff91f648bb80 : 0xffffff80052ea53c
    0xffffff91f648bc00 : 0xffffff80057bc7af
    0xffffff91f648bc30 : 0xffffff7f8644fa12
    0xffffff91f648bd30 : 0xffffff7f869f41d8
    0xffffff91f648be20 : 0xffffff7f869ebc9b
    0xffffff91f648be60 : 0xffffff7f869e9b3c
    0xffffff91f648be90 : 0xffffff7f869eb6cc
    0xffffff91f648bea0 : 0xffffff7f8645718f
    0xffffff91f648bee0 : 0xffffff8005584a92
    0xffffff91f648bfb0 : 0xffffff80052988f7
    Kernel Extensions in backtrace:
    com.apple.iokit.IONetworkingFamily(3.2)[6326DB88-5330-3F0C-91F6-D478AB5E7503]@0xffffff7f8644a000->0xffffff7f86476fff
    com.apple.iokit.AppleBCM5701Ethernet(10.2.10)[1BDA3023-0729-3FDA-9FB6-7D4E77BD3E1A]@0xffffff7f869e7000->0xffffff7f86a1ffff
    dependency: com.apple.iokit.IOACPIFamily(1.4)[4F7FB6AD-2498-3F71-827C-ED7AA4BF2511]@0xffffff7f85ecf000
    dependency: com.apple.driver.mDNSOffloadUserClient(1.0.1b8)[EE4CC064-65B6-3978-9393-C71C74D5BEAA]@0xffffff7f869d8000
    dependency: com.apple.iokit.IOPCIFamily(2.9)[BD9FCDEF-30CB-3911-B247-EE51DD069C76]@0xffffff7f85bdd000
    dependency: com.apple.iokit.IOEthernetAVBController(1.0.3b4)[156F01B2-DAC2-327E-996A-88F5720E0BB7]@0xffffff7f869e0000
    dependency: com.apple.iokit.IONetworkingFamily(3.2)[6326DB88-5330-3F0C-91F6-D478AB5E7503]@0xffffff7f8644a000

    BSD process name corresponding to current thread: kernel_task

    Mac OS version:
    16F73

    Kernel version:
    Darwin Kernel Version 16.6.0: Fri Apr 14 16:21:16 PDT 2017; root:xnu-3789.60.24~6/RELEASE_X86_64
    Kernel UUID: FB2170A8-257D-3C64-B14D-BC06CC94E34C
    Kernel slide: 0x0000000005000000
    Kernel text base: 0xffffff8005200000
    __HIB text base: 0xffffff8005100000
    System model name: iMac17,1 (Mac-DB15BD556843C820)

    System uptime in nanoseconds: 599632892220
    last loaded kext at 321092960328: com.apple.driver.AppleXsanScheme 3 (addr 0xffffff7f89425000, size 32768)
    last unloaded kext at 384075058622: com.apple.driver.AppleXsanScheme 3 (addr 0xffffff7f89425000, size 32768)
    loaded kexts:
    com.parallels.kext.vnic 12.2.0 41591
    com.parallels.kext.netbridge 12.2.0 41591
    com.parallels.kext.hypervisor 12.2.0 41591
    com.parallels.kext.usbconnect 12.2.0 41591
    com.logmein.driver.LogMeInSoundDriver 4.1.63f33
    com.citrix.driver.net6im 1.1.9
    com.deterministicnetworks.driver.dne 1.0.18
    com.deterministicnetworks.driver.dniregistry 1.0.7
    com.symantec.nfm.kext 7.4.1f165
    com.symantec.ips.kext 7.4.1f165
    com.symantec.internetSecurity.kext 7.4.1f165
    com.symantec.SymXIPS 8.1.0
    com.apple.filesystems.smbfs 3.1.2
    com.apple.filesystems.afpfs 11.0.5
    com.apple.nke.asp-tcp 8.0.1
    com.apple.driver.AppleTopCaseHIDEventDriver 114
    com.apple.driver.AppleHSBluetoothDriver 114
    com.apple.filesystems.autofs 3.0
    com.apple.driver.AppleMikeyHIDDriver 131
    com.apple.driver.AppleMikeyDriver 279.48
    com.apple.driver.AGPM 110.23.17
    com.apple.driver.ApplePlatformEnabler 2.7.0d0
    com.apple.driver.X86PlatformShim 1.0.0
    com.apple.driver.AudioAUUC 1.70
    com.apple.driver.AppleHDA 279.48
    com.apple.driver.AppleGraphicsDevicePolicy 3.14.47
    com.apple.driver.pmtelemetry 1
    com.apple.driver.AppleUpstreamUserClient 3.6.4
    com.apple.iokit.IOUserEthernet 1.0.1
    com.apple.kext.AMDFramebuffer 1.5.1
    com.apple.iokit.IOBluetoothSerialManager 5.0.4f18
    com.apple.driver.AppleIntelPCHPMC 1.1
    com.apple.Dont_Steal_Mac_OS_X 7.0.0
    com.apple.driver.AppleHV 1
    com.apple.AMDRadeonX4000 1.5.1
    com.apple.driver.AppleIntelSKLGraphics 10.2.5
    com.apple.driver.AppleThunderboltIP 3.0.8
    com.apple.driver.AppleOSXWatchdog 1
    com.apple.iokit.BroadcomBluetooth20703USBTransport 5.0.4f18
    com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
    com.apple.driver.AppleMCCSControl 1.3.1
    com.apple.driver.AppleSMCLMU 208
    com.apple.kext.AMD7000Controller 1.5.1
    com.apple.driver.AppleIntelSKLGraphicsFramebuffer 10.2.5
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0
    com.apple.BootCache 40
    com.apple.filesystems.hfs.kext 366.50.19
    com.apple.iokit.AppleBCM5701Ethernet 10.2.10
    com.apple.driver.AppleSDXC 1.7.6
    com.apple.driver.AirPort.Brcm4360 1150.10.1a2
    com.apple.iokit.IOAHCIBlockStorage 295.20.1
    com.apple.driver.AppleAHCIPort 326.60.1
    com.apple.driver.AppleRTC 2.0
    com.apple.driver.AppleACPIButtons 5.0
    com.apple.driver.AppleHPET 1.8
    com.apple.driver.AppleSMBIOS 2.1
    com.apple.driver.AppleACPIEC 5.0
    com.apple.driver.AppleAPIC 1.7
    com.apple.nke.applicationfirewall 172
    com.apple.security.quarantine 3
    com.apple.security.TMSafetyNet 8
    com.apple.security.SecureRemotePassword 1.0
    com.apple.driver.AppleHIDKeyboard 199
    com.apple.driver.AppleMultitouchDriver 368.16
    com.apple.driver.AppleInputDeviceSupport 76.7
    com.apple.driver.IOBluetoothHIDDriver 5.0.4f18
    com.apple.kext.triggers 1.0
    com.apple.driver.DspFuncLib 279.48
    com.apple.kext.OSvKernDSPLib 525
    com.apple.driver.AppleSSE 1.0
    com.apple.driver.AppleGraphicsControl 3.14.47
    com.apple.iokit.IOSurface 159.7
    com.apple.driver.AppleSMBusPCI 1.0.14d1
    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 5.0.4f18
    com.apple.iokit.IOBluetoothHostControllerUSBTransport 5.0.4f18
    com.apple.iokit.IOBluetoothHostControllerTransport 5.0.4f18
    com.apple.iokit.IOBluetoothFamily 5.0.4f18
    com.apple.driver.AppleHDAController 279.48
    com.apple.iokit.IOHDAFamily 279.48
    com.apple.iokit.IOAudioFamily 205.15
    com.apple.vecLib.kext 1.2.0
    com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0
    com.apple.driver.AppleThunderboltEDMSink 4.1.1
    com.apple.driver.AppleSMBusController 1.0.18d1
    com.apple.driver.X86PlatformPlugin 1.0.0
    com.apple.driver.IOPlatformPluginFamily 6.0.0d8
    com.apple.iokit.IOSerialFamily 11
    com.apple.driver.AppleSMC 3.1.9
    com.apple.kext.AMDSupport 1.5.1
    com.apple.iokit.IONDRVSupport 516.1
    com.apple.AppleGraphicsDeviceControl 3.14.47
    com.apple.iokit.IOAcceleratorFamily2 311.13
    com.apple.iokit.IOGraphicsFamily 515.3
    com.apple.iokit.IOSCSIArchitectureModelFamily 394.50.1
    com.apple.driver.usb.networking 5.0.0
    com.apple.driver.usb.AppleUSBHostCompositeDevice 1.1
    com.apple.driver.CoreStorage 540.30.1
    com.apple.filesystems.hfs.encodings.kext 1
    com.apple.driver.AppleThunderboltDPInAdapter 5.0.2
    com.apple.driver.AppleThunderboltDPOutAdapter 5.0.2
    com.apple.driver.AppleThunderboltDPAdapterFamily 5.0.2
    com.apple.driver.AppleThunderboltPCIDownAdapter 2.1.3
    com.apple.driver.AppleThunderboltNHI 4.5.4
    com.apple.iokit.IOThunderboltFamily 6.5.7
    com.apple.iokit.IOEthernetAVBController 1.0.3b4
    com.apple.iokit.IONVMeFamily 2.1.0
    com.apple.iokit.IO80211Family 1200.12.2
    com.apple.driver.mDNSOffloadUserClient 1.0.1b8
    com.apple.iokit.IONetworkingFamily 3.2
    com.apple.driver.corecapture 1.0.4
    com.apple.driver.AppleUSBMergeNub 900.4.1
    com.apple.driver.AppleUSBHostMergeProperties 1.1
    com.apple.iokit.IOAHCIFamily 288
    com.apple.driver.usb.AppleUSBXHCIPCI 1.1
    com.apple.driver.usb.AppleUSBXHCI 1.1
    com.apple.driver.usb.AppleUSBHostPacketFilter 1.0
    com.apple.iokit.IOUSBFamily 900.4.1
    com.apple.driver.AppleEFINVRAM 2.1
    com.apple.driver.AppleEFIRuntime 2.1
    com.apple.iokit.IOHIDFamily 2.0.0
    com.apple.iokit.IOSMBusFamily 1.1
    com.apple.security.sandbox 300.0
    com.apple.kext.AppleMatch 1.0.0d1
    com.apple.driver.AppleKeyStore 2
    com.apple.driver.AppleMobileFileIntegrity 1.0.5
    com.apple.driver.AppleCredentialManager 1.0
    com.apple.driver.KernelRelayHost 1
    com.apple.iokit.IOUSBHostFamily 1.1
    com.apple.driver.AppleBusPowerController 1.0
    com.apple.driver.DiskImages 444.50.16
    com.apple.iokit.IOStorageFamily 2.1
    com.apple.iokit.IOReportFamily 31
    com.apple.driver.AppleFDEKeyStore 28.30
    com.apple.driver.AppleACPIPlatform 5.0
    com.apple.iokit.IOPCIFamily 2.9
    com.apple.iokit.IOACPIFamily 1.4
    com.apple.kec.Libm 1
    com.apple.kec.pthread 1
    com.apple.kec.corecrypto 1.0
    Model: iMac17,1, BootROM IM171.0105.B20, 4 processors, Intel Core i5, 3.2 GHz, 16 GB, SMC 2.33f10
    Graphics: AMD Radeon R9 M390, AMD Radeon R9 M390, PCIe, 2048 MB
    Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1867 MHz, 0x80AD, 0x484D54343147533642465238412D52442020
    Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1867 MHz, 0x80AD, 0x484D54343147533642465238412D52442020
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x14A), Broadcom BCM43xx 1.0 (7.21.171.126.1a2)
    Bluetooth: Version 5.0.4f18, 3 services, 27 devices, 1 incoming serial ports
    Network Service: Ethernet, Ethernet, en0
    Network Service: Wi-Fi, AirPort, en1
    Serial ATA Device: APPLE HDD ST1000DM003, 1 TB
    USB Device: USB 3.0 Bus
    USB Device: Bluetooth USB Host Controller
    USB Device: FaceTime HD Camera (Built-in)
    Thunderbolt Bus: iMac, Apple Inc., 28.1
     
  14. Swati@Parallels

    Swati@Parallels

    Messages:
    360
    Hello EvanM2, please try to follow the below steps and let us know how it goes:
    • Quit Parallels Desktop.

    • Launch Terminal application (Applications > Utilities > Terminal).

    • Execute the following commands separately (one by one):

      sudo su

      NOTE: You will be prompted to enter your Mac password after executing the first command. Due to security measures you won't be able to see the password itself, just type it in and hit return/Enter.

      rm -rfd /System/Library/Extensions/prl*

      rm -rfd ~/Library/Preferences/com.parallels*

      rm -rfd ~/Library/Preferences/parallels

      rm -rfd ~/Library/Parallels

      rm -rfd ~/Library/Saved\ Application\ State/com.parallels.desktop.console.savedState

      rm -rfd /Library/logs/parallels.log

      rm -rfd /Library/Preferences/Parallels/

      rm -rfd /private/var/db/Parallels/

      rm -rfd /private/var/.parallels_swap

      rm -rfd /private/var/db/receipts/'com.parallels*'

      rm -rfd /private/var/db/Parallels/Stats

      rm -rfd /private/var/root/library/preferences/com.parallels.desktop.plist

      rm -rfd ~/Applications\ \(Parallels\)/

      rm -rfd /Applications/Parallels\ Desktop.app/

    • Restart the Mac.

    • Install Parallels Desktop again.
     
  15. EvanM2

    EvanM2 Bit poster

    Messages:
    2
    i did the terminal and restarted. then it crashed again upon boot. i have not had the chance to reinstall the app.

    Anonymous UUID: 96F3D9AF-A747-340D-9314-1E6B1701943E

    Thu Jun 8 10:43:42 2017

    *** Panic Report ***
    panic(cpu 0 caller 0xffffff80145bc7af): "m_free: freeing an already freed mbuf"@/Library/Caches/com.apple.xbs/Sources/xnu/xnu-3789.60.24/bsd/kern/uipc_mbuf.c:3553
    Backtrace (CPU 0), Frame : Return Address
    0xffffff92051b33c0 : 0xffffff80140ea53c
    0xffffff92051b3440 : 0xffffff80145bc7af
    0xffffff92051b3470 : 0xffffff80145c133c
    0xffffff92051b34b0 : 0xffffff80145913d1
    0xffffff92051b34d0 : 0xffffff7f94a3a17c
    0xffffff92051b3590 : 0xffffff7f948d6efe
    0xffffff92051b35c0 : 0xffffff80144d21fe
    0xffffff92051b3a80 : 0xffffff801450b70b
    0xffffff92051b3cb0 : 0xffffff80145ca539
    0xffffff92051b3df0 : 0xffffff80145da804
    0xffffff92051b3ee0 : 0xffffff80145da576
    0xffffff92051b3f50 : 0xffffff8014624d55
    0xffffff92051b3fb0 : 0xffffff801409bd96
    Kernel Extensions in backtrace:
    com.symantec.internetSecurity.kext(7.4.1f165)[713795D6-DB72-3FE6-AB77-CADF1110AAE3]@0xffffff7f948ce000->0xffffff7f948dcfff
    com.symantec.nfm.kext(7.4.1f165)[63BC9022-736A-3733-8FED-37F505E01137]@0xffffff7f94a2b000->0xffffff7f94a43fff
    dependency: com.symantec.internetSecurity.kext(7.4.1f165)[713795D6-DB72-3FE6-AB77-CADF1110AAE3]@0xffffff7f948ce000

    BSD process name corresponding to current thread: mDNSResponder

    Mac OS version:
    16F73

    Kernel version:
    Darwin Kernel Version 16.6.0: Fri Apr 14 16:21:16 PDT 2017; root:xnu-3789.60.24~6/RELEASE_X86_64
    Kernel UUID: FB2170A8-257D-3C64-B14D-BC06CC94E34C
    Kernel slide: 0x0000000013e00000
    Kernel text base: 0xffffff8014000000
    __HIB text base: 0xffffff8013f00000
    System model name: iMac17,1 (Mac-DB15BD556843C820)

    System uptime in nanoseconds: 23202407933
    last loaded kext at 11373310690: com.apple.driver.AppleHIDKeyboard 199 (addr 0xffffff7f96720000, size 40960)
    loaded kexts:
    com.logmein.driver.LogMeInSoundDriver 4.1.63f33
    com.citrix.driver.net6im 1.1.9
    com.deterministicnetworks.driver.dne 1.0.18
    com.deterministicnetworks.driver.dniregistry 1.0.7
    com.symantec.nfm.kext 7.4.1f165
    com.symantec.ips.kext 7.4.1f165
    com.symantec.internetSecurity.kext 7.4.1f165
    com.symantec.SymXIPS 8.1.0
    com.apple.driver.AppleTopCaseHIDEventDriver 114
    com.apple.driver.AppleHSBluetoothDriver 114
    com.apple.filesystems.autofs 3.0
    com.apple.driver.AppleMikeyHIDDriver 131
    com.apple.driver.AppleMikeyDriver 279.48
    com.apple.driver.AppleHDAHardwareConfigDriver 279.48
    com.apple.driver.AppleHDA 279.48
    com.apple.driver.AGPM 110.23.17
    com.apple.driver.ApplePlatformEnabler 2.7.0d0
    com.apple.driver.X86PlatformShim 1.0.0
    com.apple.driver.AudioAUUC 1.70
    com.apple.driver.AppleGraphicsDevicePolicy 3.14.47
    com.apple.driver.AppleUpstreamUserClient 3.6.4
    com.apple.driver.pmtelemetry 1
    com.apple.kext.AMDFramebuffer 1.5.1
    com.apple.iokit.IOUserEthernet 1.0.1
    com.apple.iokit.IOBluetoothSerialManager 5.0.4f18
    com.apple.Dont_Steal_Mac_OS_X 7.0.0
    com.apple.driver.AppleOSXWatchdog 1
    com.apple.AMDRadeonX4000 1.5.1
    com.apple.driver.AppleMuxControl 3.14.47
    com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0
    com.apple.driver.AppleHV 1
    com.apple.driver.AppleBacklight 170.9.20
    com.apple.driver.AppleIntelPCHPMC 1.1
    com.apple.driver.AppleFIVRDriver 4.1.0
    com.apple.driver.AppleMCCSControl 1.3.1
    com.apple.kext.AMD7000Controller 1.5.1
    com.apple.driver.AppleIntelSlowAdaptiveClocking 4.0.0
    com.apple.driver.AppleSMCLMU 208
    com.apple.iokit.BroadcomBluetooth20703USBTransport 5.0.4f18
    com.apple.driver.AppleThunderboltIP 3.0.8
    com.apple.driver.AppleIntelSKLGraphics 10.2.5
    com.apple.driver.AppleIntelSKLGraphicsFramebuffer 10.2.5
    com.apple.iokit.IOBluetoothUSBDFU 5.0.4f18
    com.apple.driver.CoreStorageFsck 540.30.1
    com.apple.driver.AppleFileSystemDriver 3.0.1
    com.apple.AppleFSCompression.AppleFSCompressionTypeDataless 1.0.0d1
    com.apple.AppleFSCompression.AppleFSCompressionTypeZlib 1.0.0
    com.apple.BootCache 40
    com.apple.filesystems.hfs.kext 366.50.19
    com.apple.iokit.IOAHCIBlockStorage 295.20.1
    com.apple.driver.AppleSDXC 1.7.6
    com.apple.iokit.AppleBCM5701Ethernet 10.2.10
    com.apple.driver.AirPort.Brcm4360 1150.10.1a2
    com.apple.driver.AppleAHCIPort 326.60.1
    com.apple.driver.AppleRTC 2.0
    com.apple.driver.AppleACPIButtons 5.0
    com.apple.driver.AppleHPET 1.8
    com.apple.driver.AppleSMBIOS 2.1
    com.apple.driver.AppleACPIEC 5.0
    com.apple.driver.AppleAPIC 1.7
    com.apple.nke.applicationfirewall 172
    com.apple.security.quarantine 3
    com.apple.security.TMSafetyNet 8
    com.apple.driver.AppleHIDKeyboard 199
    com.apple.driver.AppleMultitouchDriver 368.16
    com.apple.driver.AppleInputDeviceSupport 76.7
    com.apple.driver.IOBluetoothHIDDriver 5.0.4f18
    com.apple.kext.triggers 1.0
    com.apple.driver.DspFuncLib 279.48
    com.apple.kext.OSvKernDSPLib 525
    com.apple.driver.AppleSSE 1.0
    com.apple.driver.AppleGraphicsControl 3.14.47
    com.apple.driver.IOPlatformPluginLegacy 1.0.0
    com.apple.driver.AppleBacklightExpert 1.1.0
    com.apple.driver.AppleSMBusPCI 1.0.14d1
    com.apple.driver.AppleSMBusController 1.0.18d1
    com.apple.kext.AMDSupport 1.5.1
    com.apple.iokit.IOSlowAdaptiveClockingFamily 1.0.0
    com.apple.driver.AppleHDAController 279.48
    com.apple.iokit.IOHDAFamily 279.48
    com.apple.iokit.IOAudioFamily 205.15
    com.apple.vecLib.kext 1.2.0
    com.apple.driver.AppleIntelLpssUARTv1 3.0.60
    com.apple.driver.AppleIntelLpssUARTCommon 3.0.60
    com.apple.driver.AppleIntelLpssDmac 3.0.60
    com.apple.iokit.IOSerialFamily 11
    com.apple.driver.X86PlatformPlugin 1.0.0
    com.apple.driver.AppleSMC 3.1.9
    com.apple.driver.IOPlatformPluginFamily 6.0.0d8
    com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport 5.0.4f18
    com.apple.iokit.IOBluetoothHostControllerUSBTransport 5.0.4f18
    com.apple.iokit.IOBluetoothHostControllerTransport 5.0.4f18
    com.apple.iokit.IOBluetoothFamily 5.0.4f18
    com.apple.driver.AppleThunderboltEDMSink 4.1.1
    com.apple.iokit.IOSurface 159.7
    com.apple.iokit.IONDRVSupport 516.1
    com.apple.AppleGraphicsDeviceControl 3.14.47
    com.apple.iokit.IOAcceleratorFamily2 311.13
    com.apple.iokit.IOGraphicsFamily 515.3
    com.apple.iokit.IOSCSIArchitectureModelFamily 394.50.1
    com.apple.driver.usb.IOUSBHostHIDDevice 1.1
    com.apple.driver.usb.cdc 5.0.0
    com.apple.driver.usb.networking 5.0.0
    com.apple.driver.usb.AppleUSBHostCompositeDevice 1.1
    com.apple.driver.CoreStorage 540.30.1
    com.apple.filesystems.hfs.encodings.kext 1
    com.apple.driver.AppleThunderboltDPInAdapter 5.0.2
    com.apple.driver.AppleThunderboltDPOutAdapter 5.0.2
    com.apple.driver.AppleThunderboltDPAdapterFamily 5.0.2
    com.apple.driver.AppleThunderboltPCIDownAdapter 2.1.3
    com.apple.driver.AppleThunderboltNHI 4.5.4
    com.apple.iokit.IOThunderboltFamily 6.5.7
    com.apple.driver.AppleXsanScheme 3
    com.apple.iokit.IOEthernetAVBController 1.0.3b4
    com.apple.iokit.IONVMeFamily 2.1.0
    com.apple.iokit.IO80211Family 1200.12.2
    com.apple.driver.mDNSOffloadUserClient 1.0.1b8
    com.apple.iokit.IONetworkingFamily 3.2
    com.apple.driver.corecapture 1.0.4
    com.apple.driver.AppleIntelLpssI2C 3.0.60
    com.apple.driver.AppleUSBMergeNub 900.4.1
    com.apple.driver.AppleUSBHostMergeProperties 1.1
    com.apple.driver.AppleIntelLpssGspi 3.0.60
    com.apple.iokit.IOAHCIFamily 288
    com.apple.driver.usb.AppleUSBXHCIPCI 1.1
    com.apple.driver.usb.AppleUSBXHCI 1.1
    com.apple.driver.usb.AppleUSBHostPacketFilter 1.0
    com.apple.iokit.IOUSBFamily 900.4.1
    com.apple.driver.AppleEFINVRAM 2.1
    com.apple.driver.AppleEFIRuntime 2.1
    com.apple.iokit.IOHIDFamily 2.0.0
    com.apple.iokit.IOSMBusFamily 1.1
    com.apple.security.sandbox 300.0
    com.apple.kext.AppleMatch 1.0.0d1
    com.apple.driver.AppleKeyStore 2
    com.apple.driver.AppleMobileFileIntegrity 1.0.5
    com.apple.driver.AppleCredentialManager 1.0
    com.apple.driver.KernelRelayHost 1
    com.apple.iokit.IOUSBHostFamily 1.1
    com.apple.driver.AppleBusPowerController 1.0
    com.apple.driver.DiskImages 444.50.16
    com.apple.iokit.IOStorageFamily 2.1
    com.apple.iokit.IOReportFamily 31
    com.apple.driver.AppleFDEKeyStore 28.30
    com.apple.driver.AppleACPIPlatform 5.0
    com.apple.iokit.IOPCIFamily 2.9
    com.apple.iokit.IOACPIFamily 1.4
    com.apple.kec.Libm 1
    com.apple.kec.pthread 1
    com.apple.kec.corecrypto 1.0
    Model: iMac17,1, BootROM IM171.0105.B20, 4 processors, Intel Core i5, 3.2 GHz, 16 GB, SMC 2.33f10
    Graphics: AMD Radeon R9 M390, AMD Radeon R9 M390, PCIe, 2048 MB
    Memory Module: BANK 0/DIMM0, 8 GB, DDR3, 1867 MHz, 0x80AD, 0x484D54343147533642465238412D52442020
    Memory Module: BANK 1/DIMM0, 8 GB, DDR3, 1867 MHz, 0x80AD, 0x484D54343147533642465238412D52442020
    AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x14A), Broadcom BCM43xx 1.0 (7.21.171.126.1a2)
    Bluetooth: Version 5.0.4f18, 3 services, 27 devices, 1 incoming serial ports
    Network Service: Ethernet, Ethernet, en0
    Network Service: Wi-Fi, AirPort, en1
    Serial ATA Device: APPLE HDD ST1000DM003, 1 TB
    USB Device: USB 3.0 Bus
    USB Device: Bluetooth USB Host Controller
    USB Device: FaceTime HD Camera (Built-in)
    Thunderbolt Bus: iMac, Apple Inc., 28.1
     
  16. Ajith1

    Ajith1 Parallels Support

    Messages:
    2,719
    We see the drivers on the which caused the panic on the report. Please run the following commands in Terminal and delete the traces:
    sudo kextunload -b com.citrix.driver.net6im
    sudo kextunload -b com.deterministicnetworks.driver.dniregistry
    sudo kextunload -b com.deterministicnetworks.driver.dne
    Then just start Parallels Desktop and Check. You can also upgrade Citrix Receiver then check.
     

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