Updated to 10.1.2 (28859) now get: Unable to start VM because kernel components from another version

Discussion in 'Installation and Configuration of Parallels Desktop' started by Chris Haff, Dec 29, 2014.

  1. Chris Haff

    Chris Haff Bit poster

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    Just now updated to 10.1.2 (28859) now get: "Unable to start VM because kernel components from another version."

    I was running Excel in Windows7 when I got the prompt to update. The update proceeded, restarted, asked for system password and then failed to launch the Windows 7 instance with the above message. I can't shut down the instance and whenever I click on it I see the desktop, but the message overlays and all I can do is file a report (which I did).

    Anybody else getting this? Workarounds?

    Screen Shot 2014-12-29 at 1.06.31 PM.png
     
  2. Ram@Parallels

    Ram@Parallels Parallels Support

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