Updating Parallels Freezes VM

[Lacuna]

Hi,

I have done 'check for updates' through my vm and it appears to have successfully downloaded the update 5584, however whenever I try to run the update my Parallels freezes up and I have to force quit it. I have so far been unsuccessful in updating to 5584 because of this. I have also tried to download the file directly from here: http://www.parallels.com/en/support/desktop/leopard/ also with no success as it takes me to a broken page in the end.

Any suggestions?

1. Mac OS Version - Leopard 10.5.1
2. Parallels Build # - Currently 5582
3. What kind of computer - MacBook Pro
4. Total Physical RAM - 2GB 667 DDR2 SDRAM
5. Hard Drives - Macintosh HD
6. If you are using a BootCamp configuration or not - No
7. Did you upgrade from a BETA - No
8. With what Build did the problem start - Trying to update to 5584
9. If Parallels Tools are installed - No
10. Anything you have tried to get things working - See above notes
11. Anything specific about your set-up you think we should know - No

 

[Stacey M]

Hello,

please accept our sincere apologies for the inconvenience caused.
This issue occurred due to the technical problems with our web site that are likely to be fixed within a week.
In the meanwhile, please, try to use this link to download our latest build 5584 United States edition.

Best regards,
Stacey

 

[Lacuna]

Thank you Stacey! Once downloading the file from that link and installing it I now have 5584 installed.