Upgraded, but didn't get bundled software

B

billmo

Bit poster
I just upgraded to Parallels 9 (yeah), but in the offer I was supposed to get SnagIt included. Didn't get it.
 
Hi PhilipM,

At this time we have a limited offer to save 20% on purchasing Snagit for Mac and Windows along with the purchase of Parallels Desktop 9 for Mac full version (or) Upgrade by clicking on the '+' button next to the application name.

We checked your purchases and found that you haven't checked "Snagit for Mac and Windows" during the purchase of Parallels Desktop 9 for Mac upgrade from the following page : https://buy.parallels.com/329/purl-pd9u?x-source=site&x-locale=us


billmo said:
I just upgraded to Parallels 9 (yeah), but in the offer I was supposed to get SnagIt included. Didn't get it.
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