Upgraded to 11

SherryM1 · Sep 25, 2015

Then I discovered that because my Mac OS is still 10.7.5, it won't work. Can I get a refund?

Maria@Parallels · Sep 25, 2015

SherryM1 said:
Then I discovered that because my Mac OS is still 10.7.5, it won't work. Can I get a refund?

Hi, sure, please provide us with the purchase order number.
Also you can use one of the following steps:

1. submit a ticket at https://www.parallels.com/products/desktop/support/request/

2. Send an email at cs@parallels.com

3. Submit a support request on our Facebook app - https://www.facebook.com/ParallelsInc/app_849960161693154