Upgrading from parallels 8 to 11

Discussion in 'General Questions' started by Gwen Nadin, Mar 16, 2016.

  1. Gwen Nadin

    Gwen Nadin Bit Poster

    Messages:
    58
    Hi,
    I was wondering if you could answer a query for me regarding parallels and legacy family tree.
    I have Legacy 8 deluxe version and parallels 8 using windows xp. I have Osx 10.85 on my mac side. I want to update to Parallels 11 which I have purchased but I remember getting an on screen message saying something like 'parallels 11 will not run on a mac without ?' I think it might have been telling me to update my mac os version. It stated that the program would not open unless I updated???
    Are you able to advise me which way round I am meant to do the upgrade? Is it ok to install yosemite on the mac side then upgrade to parallels 11 or do I do it the other way around. I do not want to get stuck and not be able to open Legacy 8.
    Thanks so much for your advice on this
    Warm regards
    Gwen
     
  2. Sylvester@Parallels

    Sylvester@Parallels Parallels Support

    Messages:
    372
    Hello Gwen,
    Follow the below steps to safely upgrade your Parallels Desktop and Mac.
    1. First , take a backup of your virtual machine - copy the .pvm files in an external hard drive.
    2. Then upgrade your Mac OS X as your current Mac OS is not compatible to run Parallels Desktop 11, please refer to this article .
    3. Now install Parallels Desktop 11
     
  3. Gwen Nadin

    Gwen Nadin Bit Poster

    Messages:
    58
    Thank you so much for your patience and explaining to me how to go about installing Yosemite and en parallels. I have managed to do it all today after fully backing up pvm and a time machine backup of my Mac. I truly appreciate your help and time with this query. Magic
     
  4. PaulChris@Parallels

    PaulChris@Parallels Product Expert Parallels Support

    Messages:
    3,141
    You are welcome Gwen! Feel free to reach out anytime. We are here to help! Thanks!
     

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