"USB Device Cannot be Connected"

Discussion in 'General Questions' started by SimonB17, Dec 9, 2020.

  1. Maria@Parallels

    Maria@Parallels Problem solver

    Messages:
    8,123
    Thank you for your reply.
    Could you check the same issue with the latest Parallels Desktop update 16.1.3 please?
     
  2. AndrewL29

    AndrewL29 Bit poster

    Messages:
    9
    Hi @Maria@Parallels,
    Thank you for supporting this issue. The pop-ups are incessant. Even when my VM isn't in the active window, I get the bouncing icons in the doc when the error pops up. I've uploaded screenshots of my printers from both sides for your reference. Thank you. Screen Shot 2021-02-10 at 6.25.10 PM.png Screen Shot 2021-02-10 at 6.24.38 PM.png
     
  3. AndrewL29

    AndrewL29 Bit poster

    Messages:
    9
  4. SimonB21

    SimonB21 Bit poster

    Messages:
    2
    Hi AndrewL29 - I think I have solved this.

    In the dock, right click the icon and go to Control Center -> click the cog on the small pop up that emerges -> hardware menu -> shared printers -> uncheck the box for sharing printers.

    boom
     
  5. AndrewL29

    AndrewL29 Bit poster

    Messages:
    9
    Thank you, SimonB21. I followed your steps and then immediately got the error afterward. HOWEVER, I haven't seen the error since. I'll monitor and see how it goes. Strangely, even with printer sharing switched off, I can access my Mac printers ¯\_(ツ)_/¯
     
  6. SimonB21

    SimonB21 Bit poster

    Messages:
    2
    Good luck! I only use parallels for playing a game through Steam (you can imagine how off-putting this pop up is for that!!) and when playing yesterday it didn't do this once so I am hopeful it has solved the issue.
     
  7. AndrewL29

    AndrewL29 Bit poster

    Messages:
    9
    It's been a few days and I havent seen those popups at all. Thanks Simon!
     
  8. MarshallB1

    MarshallB1 Bit poster

    Messages:
    1
    I have had the same issue for years. Every few seconds, I get this message:
    There are no virtual USB host controller ports available in "Windows 10" for the "Virtual Printer ([printer name])" device to be connected.
    Can someone please help with this
     

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