USB device

Discussion in 'Installation and Configuration' started by MarekZ2, Feb 12, 2020.

  1. MarekZ2

    MarekZ2 Bit Poster

    Messages:
    2
    My problem appears on both Windows and Linux VMs.
    MacBook Pro 10.15.3

    When connecting a USB device to the Mac ports device is recognized by the MacOS system, but not by the Parallels desktop.
    About this Mac - In a system report, I can see all connected devices.

    When I connect the save device to the monitor USB hub, or to the Thunderbolt 3 docking station USB devices are recognized by both Parallels and MacOS and I can connect it without problems to any VMs.

    Do you know how can I fix it?
     
  2. MarekZ2

    MarekZ2 Bit Poster

    Messages:
    2
    Anyone?
     
  3. ParkunanD@Parallels

    ParkunanD@Parallels Staff Member

    Messages:
    27
    Hello Marek, please follow steps suggested from this KB article to troubleshoot USB connection issue and see if it works: https://kb.parallels.com/111725
     

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