USB drivers with Parallels v. 9 and OSX Mavericks nor works

J

jmverges

Bit poster
Dear colleagues. After upgrading to Parallels Desktop v. 9 and Mavericks OSX my USB driver of Windows XP Professional stopped working. I tried to reinstall the driver again from Windows/System32, from the Windows installation CD and even reinstalling Parallels Tools. It does not work. Now, for example, to use an external printer via usb directly I can not do it, I must do it via 'Bonjour'. Could you help me? Thank you very much in advance.
 

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Hi Jmverges,

To uninstall drivers with exclamation symbol on device manager, Please follow the steps below :

Click Start > click Run > Type devmgmt.msc > Right click on drivers and click Uninstall. > Reboot Windows.

And also perform the steps provided at http://kb.parallels.com/111725 to troubleshoot the issue with USB devices on Windows VM and let us know.

Thanks,

Manoj D
 
USB drivers with Parallels v. 9 and OSX Mavericks not works (II)

Hi Manoj D. Firstly, thank you very much for your help. The solution you propose I had already tried before and it did not work. I searched the database of Parallels and had already made http://kb.parallels.com/en/113749 "Unable to find the parallels driver for usb devices error message" and http://kb.parallels.com/ en/111725 "Troubleshooting USB Devices in Parallels Desktop for Mac". Anyway I'm back to do all the steps and did not work. I attach a PDF with screenshots of the steps. I appreciate new proposals. Thanks a lot.
 

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