USB support broken in Ubuntu 22.04?

Discussion in 'Linux Virtual Machine' started by BrentM3, Mar 12, 2023.

  1. BrentM3

    BrentM3 Junior Member

    Messages:
    14
    It seems that maybe a recent kernel update broke usb support for Linux guests again, similar to what happened https://forum.parallels.com/threads/parallels-desktop-17-1-0-broke-usb.355145/#post-893982

    If I attach a Yubikey to my Ubuntu guest, my browser nor gpg agent recognizes it, and dmesg shows:
    Code:
    [  970.802536] usb 2-2: new full-speed USB device number 4 using xhci_hcd
    [  970.954382] usb 2-2: New USB device found, idVendor=203a, idProduct=fffe, bcdDevice= 1.01
    [  970.954387] usb 2-2: New USB device strings: Mfr=1, Product=2, SerialNumber=3
    [  970.954387] usb 2-2: Product: Virtual USB1.1 HUB
    [  970.954388] usb 2-2: Manufacturer: Parallels
    [  970.954389] usb 2-2: SerialNumber: PW3.0
    [  970.954907] hub 2-2:1.0: USB hub found
    [  970.954939] hub 2-2:1.0: 15 ports detected
    [  971.250412] usb 2-2.11: new full-speed USB device number 5 using xhci_hcd
    [  971.365249] usb 2-2.11: New USB device found, idVendor=1050, idProduct=0407, bcdDevice= 5.12
    [  971.365265] usb 2-2.11: New USB device strings: Mfr=1, Product=2, SerialNumber=0
    [  971.365268] usb 2-2.11: Product: YubiKey OTP+FIDO+CCID
    [  971.365270] usb 2-2.11: Manufacturer: Yubico
    [  971.373359] input: Yubico YubiKey OTP+FIDO+CCID as /devices/platform/2300000.pci/pci0000:00/0000:00:03.0/usb2/2-2/2-2.11/2-2.11:1.0/0003:1050:0407.0007/input/input12
    [  971.438748] hid-generic 0003:1050:0407.0007: input,hidraw4: USB HID v1.10 Keyboard [Yubico YubiKey OTP+FIDO+CCID] on usb-0000:00:03.0-2.11/input0
    [  971.443731] hid-generic 0003:1050:0407.0008: hiddev3,hidraw5: USB HID v1.10 Device [Yubico YubiKey OTP+FIDO+CCID] on usb-0000:00:03.0-2.11/input1
    [  982.367242] xhci_hcd 0000:00:03.0: ERROR Unknown event condition 12 for slot 4 ep 3 , HC probably busted
    [  987.373187] xhci_hcd 0000:00:03.0: ERROR Unknown event condition 12 for slot 4 ep 4 , HC probably busted
    [  987.579359] xhci_hcd 0000:00:03.0: ERROR Unknown event condition 12 for slot 4 ep 3 , HC probably busted
    [  992.584948] xhci_hcd 0000:00:03.0: ERROR Unknown event condition 12 for slot 4 ep 4 , HC probably busted
    [  993.588599] xhci_hcd 0000:00:03.0: ERROR Unknown event condition 12 for slot 4 ep 3 , HC probably busted
    [  998.590247] xhci_hcd 0000:00:03.0: ERROR Unknown event condition 12 for slot 4 ep 4 , HC probably busted
    [  999.595846] xhci_hcd 0000:00:03.0: ERROR Unknown event condition 12 for slot 4 ep 3 , HC probably busted
    [ 1004.597514] xhci_hcd 0000:00:03.0: ERROR Unknown event condition 12 for slot 4 ep 4 , HC probably busted
    [ 1005.603142] xhci_hcd 0000:00:03.0: ERROR Unknown event condition 12 for slot 4 ep 3 , HC probably busted
    [ 1010.603984] xhci_hcd 0000:00:03.0: ERROR Unknown event condition 12 for slot 4 ep 4 , HC probably busted
    [ 1012.682025] xhci_hcd 0000:00:03.0: ERROR Unknown event condition 12 for slot 4 ep 6 , HC probably busted
    [ 1012.785156] xhci_hcd 0000:00:03.0: ERROR Unknown event condition 12 for slot 4 ep 3 , HC probably busted
    [ 1017.791125] xhci_hcd 0000:00:03.0: ERROR Unknown event condition 12 for slot 4 ep 3 , HC probably busted
    [ 1022.794764] xhci_hcd 0000:00:03.0: ERROR Unknown event condition 12 for slot 4 ep 3 , HC probably busted
    
    Any ideas?
     
  2. colinc

    colinc Bit poster

    Messages:
    3
    Wondering if there is any progress on this - I am having the same issue with a Logitech Harmony Remote (also Ubuntu 22.04)

    [ 138.302690] usb 2-2.1: New USB device strings: Mfr=3, Product=4, SerialNumber=0
    [ 138.302691] usb 2-2.1: Product: Belcarra Generic MDLM-BLAN
    [ 138.302692] usb 2-2.1: Manufacturer: Belcarra
    [ 138.329312] usbcore: registered new interface driver cdc_ether
    [ 138.342406] zaurus 2-2.1:1.0 usb0: register 'zaurus' at usb-0000:00:03.0-2.1, pseudo-MDLM (BLAN) device, 4e:6b:e7:95:42:19
    [ 138.349508] usbcore: registered new interface driver zaurus
    [ 667.817445] xhci_hcd 0000:00:03.0: ERROR Unknown event condition 12 for slot 5 ep 2 , HC probably busted


    I would very much like to get it working, impossible from an Arm MAC or Windows instance.
     
  3. Avinash Bundhoo

    Avinash Bundhoo Staff Member

    Messages:
    454
    Hello!
    In order to proceed with further investigation, kindly provide us with the below information:
    1. Reproduce the issue.
    2. Collect a technical report (right-click Parallels icon in Dock > Help > Send technical data > check "Attach screenshots..." > press Send Report) and send the report's 9-digit ID in a reply.
    Thank you!
     
  4. Avinash Bundhoo

    Avinash Bundhoo Staff Member

    Messages:
    454
    Hello!
    In order to proceed with further investigation, kindly provide us with the below information:
    1. Reproduce the issue.
    2. Collect a technical report (right-click Parallels icon in Dock > Help > Send technical data > check "Attach screenshots..." > press Send Report) and send the report's 9-digit ID in a reply.
    Thank you!
     

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