I am trying to use the above scanner and have been unsucessful. First, in order to get Parallels to recognize the scanner I have to turn it off and then turn it back on (just unplugging and plugging it back in gives the much discussed 5-10 second error message). Second, once turned on I receive a message that the scanner will run faster if connected to a USB 2 port [it is connected to a USB 2 port]. Third, when I initiate a scan it crashes Parallels/Windows XP, I have to turn the VM on and get the following error:
Error type : Windows stop error (A message appears on a blue screen with error code information)
Solution available? : No (see Next steps)
What does this error mean? : Windows has encountered an error from which it cannot recover and needs to restart
Cause : Unknown device driver
Computer symptoms : A message appears on a blue screen with error code information (for example: e.g. 0x0000001E, KMODE_EXCEPTION_NOT_HANDLED)
Additional steps for you to take : Important: Please continue to send error reports so analysts at Microsoft can study and try to correct the problem as quickly as possible
Previously I would get a stop execution error and that the cause was in connection with the display driver but the last two times I've tried I get the above error. I have the latest drivers installed for the scanner.
Any thoughts on how to get this scanner to work would be greatly appreciated.
Set up
MacBook Pro
OSX 10.4.8
2Ghz Intel Core Duo
1 GB 667 Mhz DDR2 DRAM
Parallels Desktop for Mac -- Build 1922 Release Candidate (Sept. 28, 2006)
Error type : Windows stop error (A message appears on a blue screen with error code information)
Solution available? : No (see Next steps)
What does this error mean? : Windows has encountered an error from which it cannot recover and needs to restart
Cause : Unknown device driver
Computer symptoms : A message appears on a blue screen with error code information (for example: e.g. 0x0000001E, KMODE_EXCEPTION_NOT_HANDLED)
Additional steps for you to take : Important: Please continue to send error reports so analysts at Microsoft can study and try to correct the problem as quickly as possible
Previously I would get a stop execution error and that the cause was in connection with the display driver but the last two times I've tried I get the above error. I have the latest drivers installed for the scanner.
Any thoughts on how to get this scanner to work would be greatly appreciated.
Set up
MacBook Pro
OSX 10.4.8
2Ghz Intel Core Duo
1 GB 667 Mhz DDR2 DRAM
Parallels Desktop for Mac -- Build 1922 Release Candidate (Sept. 28, 2006)