Using Global Protect on Mac not working on Windows 10 through Parallels

Hi,

We have botched install of Global Protect within Windows 10 and can't seem to get it fixed.
The Mac version of Global Protect is working and can access everything.
I read that we can use the Mac version to connect to the VPN and then use Windows 10 for access.

However, even though we can reach everything through the Mac, we cannot ping the server that we need access to in the Windows 10 environment.
It is resolving the address when attempting to ping.

Netstat seems to show that replies are not even leaving that computer.
If it was just a PC, I would say that it's acting as if that address needs to be whitelisted.

Do you know what could be wrong?

Thanks

 

Hello @RodneyC2 , please follow the Knowledge base article https://kb.parallels.com/en/117112. Thanks, Parallels Team.