Using the internal microphone with Parallels 5 and Windows 7

K

KristinA

Junior Member
I'm trying to run Skype with Parallels and can connect the webcam and hear everything fine, but the internal microphone does not work. The microphone works on Mac applications and shows up as working in Parallels preferences, but whether I select Default or Built-in Microphone under devices, Skype doesn't pick up sound. Is there a driver I need to install to make the microphone work in Windows 7?
 
This looks interesting. We have not seen this problem during our local tests and Skype was tested. Anyway, we are sorry for this inconvenience.

Could you pls select "Parallels Desktop -> Preferences -> General -> Use detailed log messages", start Skype in guest, make test call, create problem report and post problem report number here?

This will allow to troubleshoot the situation.
 
I figured out how to report the problem, but as I have no internet connectivity on my Mac side (the reason I'm trying to use Skype in Parallels) I cannot send the report. Is there a way I can send the report via email attachment or copy and paste the important information?
 
You should:
- start skype, run test call and receive a error in question
- Choose 'Help -> Report a problem' on your Mac from Parallels menu
- Press 'Send Report' button and after a while the dialog with the report ID will be shown
- we need those number

Thank you in advance :)
 
all problem reports are stored inside your home directory in Library/Logs/Parallels/Problem Report. The report is a .tar.gz archive with a name like this
PrlProblemReport-2009.11.23-14.21.51.574.tar.gz

Pls upload the file to using conventional Windows networking
\\fe.parallels.com\DavWWWRoot\fa7b7aa97c05d7f6d960877e62889670\
or via ftp to
ftp://fe.parallels.com/fa7b7aa97c05d7f6d960877e62889670/
and let me know
 
Unfortunately I also don't know how to upload the problem report. I tried uploading to the ftp site by downloading a ftp uploading program, but it asked for a username and password for the ftp site which I didn't have. It is probably very simple, but I've never done it before so I don't know how. So how do I upload it (to the ftp or regular site)?

Also, if it helps, I tried to use the microphone in other Windows programs and it didn't work in any of them.
 
There is a quite old convention for anymous ftp access. Login name for such and operation is 'ftp' or 'anonymous'. Here is a log of my operations with the server using quite ancient ftp program:

ftp fe.parallels.com
Connected to fe.parallels.com (64.131.89.14).
220 (vsFTPd 2.0.5)
Name (fe.parallels.com:den): ftp
530 Please login with USER and PASS.
SSL not available
230 Login successful.
Remote system type is UNIX.
Using binary mode to transfer files.
ftp>cd fa7b7aa97c05d7f6d960877e62889670/
250 Directory successfully changed.
ftp> ls
200 PORT command successful. Consider using PASV.
150 Here comes the directory listing.
226 Directory send OK.
ftp>put flock.c
local: flock.c remote: flock.c
200 PORT command successful. Consider using PASV.
150 Ok to send data.
226 File receive OK.
531 bytes sent in 0.0546 secs (9.5 Kbytes/sec)
ftp>
 
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