Version 3 Trial Keys

Discussion in 'Parallels Desktop for Mac' started by rhind, Jun 7, 2007.

  1. rhind

    rhind

    Messages:
    84
    Just downloaded and installed version 3. Have requested a trial key (have 2 licenses for version 2, but wanted to try 3 before upgrading).

    Unfortunately, the trial key I've been sent doesn't work. It just keeps saying 'this key can't be used with this version of software'. Sounds like the trial keys are still for version 2.

    Has anyone received a valid trial key for version 3?

    Doesn't seem like a really good start for the new product.

    Cheers

    Russell
     
  2. bradrellinger

    bradrellinger

    Messages:
    5
    I have the same problem.
     
  3. dailo

    dailo

    Messages:
    79
    Darn it I already installed it and now I can't access my VM. Busy day today!! BootCamp 1.3 released same day!
     
  4. russv

    russv

    Messages:
    21
    Sadly so do I. I sent an email reply to the key but am not sure if that's even a monitored address. My company has about 20 licenses for 2.x and all should be eligible for the free upgrade but we haven't seen the upgrade email yet (no notice about an upgrade nor have new keys been sent).
     
  5. Qapf

    Qapf

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    2
    I am in the same boat, just requested a trial key and the program won't take it.
     
  6. 71Maple

    71Maple

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    10
    The activation key cannot be used with the current version of the Parallels Desktop!

    I certainly didn't expect this problem. Is there a way to uninstall and go back to build 3038 or whatever it is that last worked?
     
  7. gbertman

    gbertman

    Messages:
    5
    Same problem here
     
  8. scripps

    scripps

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    6
    I have the same problem too.
     
  9. Andrew @ Parallels

    Andrew @ Parallels Parallels Developers

    Messages:
    1,507
    The keys are not switched yet. Please wait a bit and try request it again. I apologize for inconvinience.
     
  10. jvgfanatic

    jvgfanatic

    Messages:
    44
    Thank you muchly. At least this will give us "maintenance upgrade" customers a chance to try 3.0 without having to wait for that key in our inbox...I have a feeling we are going to be the last customers to receive keys.
     
  11. BlueTrance

    BlueTrance

    Messages:
    14
    Same problem here. And I have received two keys:
    "Parallels Desktop for Mac Trial Activation Key."
    "Parallels Desktop 3.0 for Mac Beta Trial Activation Key."

    None of them work. Same "The activation key cannot be used with the current version of the Parallels Desktop!" message.
     
  12. nick083

    nick083

    Messages:
    43
    Trial keys switched to 3.0

    Dear Users,

    This problem is fixed now. Please, request your keys again.

    Regards,
    Nick
     
  13. mjgrothaus

    mjgrothaus

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    8

    I just got the key resent to me and it's still sending out the Beta expired key.
     
  14. brillo23

    brillo23

    Messages:
    1
    Still not working

    The key being sent is still invalid.

    Thanks.
     
  15. jvgfanatic

    jvgfanatic

    Messages:
    44
    In addition, the upgrade instructions in the docs say that you must have a permanent activation key if you are upgrading a permanent 2.5 installation. This (if it's true) will prevent us 2.5 users from getting a jump start on 3.0 unless we uninstall 2.5 first.
     
  16. bradrellinger

    bradrellinger

    Messages:
    5
    Still invalid for me too.

    1st - PRODUCT: Parallels Desktop for Mac
    2nd - PRODUCT: Parallels Desktop 3.0 for Mac Beta

    Neither works.
     
  17. nick083

    nick083

    Messages:
    43
    Fixed

    Fixed finally. We apologize for the inconvenience. Please, request trial key again.

    Regards,
    Nick
     
  18. russv

    russv

    Messages:
    21
    Yup, I just tried after the "fix" and get the same error. I am trying an upgraded 2.5 instance but will be astonished if the trial key is somehow denied from working in that scenario - hopefully the docs aren't true.

    I also called sales (since my company bought ours from CDW the Digital River line wasn't helping) and they said we should be receiving details about the new keys tomorrow (if this helps anyone else).

    Edit: Success - the second fix has done the trick and works on my 2.5 upgrade. Thanks!
     
    Last edited: Jun 7, 2007
  19. bradrellinger

    bradrellinger

    Messages:
    5
    Success!

    Thanks for the quick fix.
     
  20. celebi23

    celebi23

    Messages:
    3
    Still getting invalid keys :(
     

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