Version 7.0.1 keeps crashing when running on iPad

Discussion in 'Installation and Configuration' started by JohnD59, Feb 11, 2022.

  1. JohnD59

    JohnD59 Bit poster

    Messages:
    1
    Have recently been upgraded to 7.0.1 on my iPad.

    When logging on to my Mac, I get to the screen where I chose which app to open and then the app just crashes and returns to the iPad home screen.

    Anybody have this issue? If so is there a fix due as this didn't happen on 7.0.0
     
  2. Asish

    Asish Staff Member

    Messages:
    193
    Hello, Kindly refer to the below to re-install Parallels Access on remote computer and iPad.
    1. Uninstall Parallels Access from your remote computer completely.
    2. Download a fresh copy of Parallels Access from this website; https://www.parallels.com/products/access/get-started/
    3. Install the latest build of Parallels Access on your remote computer.
     

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