Version 7.0.1 keeps crashing when running on iPad

Discussion in 'Installation and Configuration' started by JohnD59, Feb 11, 2022.

  1. JohnD59

    JohnD59 Bit poster

    Have recently been upgraded to 7.0.1 on my iPad.

    When logging on to my Mac, I get to the screen where I chose which app to open and then the app just crashes and returns to the iPad home screen.

    Anybody have this issue? If so is there a fix due as this didn't happen on 7.0.0
  2. Asish

    Asish Staff Member

    Hello, Kindly refer to the below to re-install Parallels Access on remote computer and iPad.
    1. Uninstall Parallels Access from your remote computer completely.
    2. Download a fresh copy of Parallels Access from this website;
    3. Install the latest build of Parallels Access on your remote computer.

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