VM disappeared and hdd not working

S

sounder19

Bit poster
I suffered a crash on my macbook pro and noticed for starters when I turned it on my dock changed back to the beginning settings. All my programs and everything was there but it responded as loading up for the first time. When I started up parallels, it showed the screen as if it has not been used before. So, I tried the custom installation to see if it would identify the .hdd file and possibly get going. It stops after a couple of seconds when I see a brief blue screen hard drive error and then I see the safe mode options. When I try to click on any of them, it doesn't do anything. So at this point, do I have other options or is it a goner? Can the hard drive be saved?
 
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Hello,

is it possible for you to provide me with a screenshot of blue screen?
Could you please tell me what build of Parallels Desktop are you using and what version of Mac OS?
Also you can try to use this article.

Best regards,
Stacey
 
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I did try that article already with no success. I did a custom install to get a chance to try the new file and the error message came up.

STOP: c0000221 Unknown Hard Error
\SystemRoot\System32\ntdll.dll

I am using Desktop for Mac 3.0 build 5160 and Mac OS 10.4.11
 
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