VM will not start ... gets hung on black screen w/ spinning wheel

Discussion in 'General Questions' started by KarenR2, Sep 4, 2018.

  1. KarenR2

    KarenR2 Bit poster

    Messages:
    8
    I closed my laptop (without shutting anything down) before the holiday weekend. Came back today and the VM does not want to start. I have force quitted it several times (via Activity Monitor). I have rebooted my Mac multiple times.
    When I try to start the VM, I get a black screen that says, "Parallels EFI x64 14.0.0-45124 / Press any key to enter boot device menu ......"
    That text disappears and then I get a white spinning wheel at the bottom of the black screen and it just stays in that state.

    Any other brilliant ideas?
     
    KarenR2, Sep 4, 2018
    #1
  2. Sathiya@Parallels

    Sathiya@Parallels Guest

    Hi KarenR2. Please start the virtual machine, select Actions (from the Mac menu bar) -> Take Snapshot. Again select Actions -> Reset and check if it works fine.
     
    Sathiya@Parallels, Oct 7, 2018
    #2

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