VM Window Not Closing

P

Pierre-MichelT

Bit poster
Bonjour,

I have reinstalled my Parallels Desktop 12 for Mac Pro Edition from scratch on which I'm running Windows 10 on it. When I shutdown my VM, it closes normally but my VM Window is still on even when I click on the red button (close button) on the top left of my VM Window. It just sits there not closing.

I've checked and I still have "Parallels Service (not responding)" in the Activity Monitor. Are these 2 problems related?

Thanks.
PM
 
Are you looking to shut down your Windows Virtual Machine by clicking on the close button on the top left of your Window Virtual Machine ? If so, please adjust the virtual machine configuration & follow the below steps
1. Uninstall Parallels Desktop 12 for Mac (Use PDRemove.zip)
I already did that as I tried to explain in my original message. I still could not close my VM Window despite the fact that I reinstall PD 12.
2. Run Repair Disk permission/First Aid
I'm running El Capitan still and it says in the documentation:
Beginning with OS X El Capitan, system file permissions are automatically protected. It's no longer necessary to verify or repair permissions with Disk Utility.
3. Restart the Mac & Reinstall Parallels Desktop 12
I still have the same issue. Problem NOT solved.

Could that be because my VM Disk is stored on an external NTFS USB portable drive?
 
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