We have enough and we are out of here

[gracemolloy]

ya I know it's off topic, but hey.

Ann Coulter's big problem, it's not so much *what* she says, as how she says/words it. She makes specifically argumentative and rude comments to/about people in order to ... raise controversy, get her name on the news, and here's the big one ... SELL BOOKS. If she didn't turn a retarded profit every time she calls someone a nasty name or says "Let's nuke the 'ragheads'" then she wouldn't do it. Profit, plain and simple.

The funniest thing I ever saw out of her though was an appearance on Jay Leno the same night as George Carlin. She didn't have a cross/rude/inflammatory word in her that she was balzy enough to use. George would have wiped the floor with her and she KNEW it.

That being said, I'm Republican and I *still* think Coulter and Dubbya are both retards (that are good at making money).


Oh and ya this thread should definitely be locked.

 

[tom27]

Folks, why are there so many negative comments regarding the first post here?

First of all, this forum is called "Parallels Support Forum" (see browser line) so it is quite natural that people (me included) expect to receive feedback here. Otherwise, Parallels should have named it "Parallels Users Community".

Second, I currently am in a similar situation: I have recommended Parallels to a lot of international folks, but nobody can use it since USB support broke (I have posted numerous times, others have done the same and not one single feedback so far).

Third, I must say a big "thank you" to Ben@Parallels because he was the only person to finally get me through to support. However, the support feedback ended with a question regarding the USB dongle I use - and where to purchase.

I have given all and every detail to Parallels (incl. that exactly the same USB device *has* once worked but now does no longer under 10.4.9 and latest Parallels), I have even re-installed previous versions etc. but again - nobody keeps me up to date on any kind of progress. Nobody answered my questions if it could be 10.4.9 related etc.pp.

Personally, I do really appreciate what great software Parallels have produced but if things are not working (for not only one but a bunch of users), then I expect feedback, especially in a support forum.

From my point of view I really hope that Parallels get things sorted soon and I can continue to use the software I have paid for (which I cannot 100% at the moment).

kind regards
Tom

 

[bkingbking]

Don't shoot the messenger so quickly

Why do people post on the forums like this? They want both sympathy and to warn other users. It is understandable. Do I think it is always the best practice? No. Do I think that utw-Mephisto had his head on straight and wrote accurately about his 'short-fused' boss? No.

The reason why I don't base how software works on forums is because most of the time you only hear from those who DON'T have it working, and those 'arcane' people who can help them out. I like to find 'normal' people who use the software if I am going to either deploy or reccomend it in a production environment.

For the record, Parallels, for me at least, is more stable than Windows... That is, my Parallels program gives me more issues than Windows on a normal PC. Sure, I still have the normal Windows ISSUES inside of Parallels... Anyway...

Sure, it's annoying when forums are not used as productively as they could be, but Parallels support is dreadful, and people need to vent. I _hope_ that Ben's note about making it better is true.

To wit, I've submitted two support issues dating to last October and December and still have not heard back from Parallels. Though I did get a call from Parallels sales rep asking if I'd like to buy more copies. I have not upgraded to the newest Parallels build (the one with coherence, etc) because I'm terrified that it will make Windows inoperable as the last two upgrades have done. Only through pure luck and friendly people have I been able to recover from previous upgrade issues. Why should anyone pay $80 for an unsupported product that relies on strangers to fix things?

Apple has been calling Parallels users and there are rumors that Leopard may build-in VM support (beyond Boot Camp). Parallels had better get their act together and innovate if that happens.

 

[hoju]

Rachel,

You certainly are a good student of Ann, just as ignorant of your facts in your rants.

If your "we" is intended to refer to the USA (which is unbelievably disrespectful and arrogant as I am pretty sure you didn't fight in it like my grandfathers did), then "you" did not "win" WWII... by any reasonable analysis, you can thank the work done by the Soviet Union, and the 25 million soldiers who fought and died on the eastern front. If not for them, Hitler would have stomped all over you... all while your own industry was collaborating with him.

That's right yankee doodle, the commies won WWII for you, your hated enemies. Those evil evil commies. So stop the flag waving.

It is always funny how republican loud mouths like to take credit for wars other people fought in, all the while never actually serving themselves. Why not stand up for your country and get yourself over to Iraq?

And stop whining about this thread being off topic, you were never ON topic. Your comments were nothing but blather.

And if you really are the next Ann Coulter, does that mean you are also a transgendered former man?

 

[Eru Ithildur]

Sure, it's annoying when forums are not used as productively as they could be, but Parallels support is dreadful, and people need to vent. I _hope_ that Ben's note about making it better is true.

To wit, I've submitted two support issues dating to last October and December and still have not heard back from Parallels. Though I did get a call from Parallels sales rep asking if I'd like to buy more copies. I have not upgraded to the newest Parallels build (the one with coherence, etc) because I'm terrified that it will make Windows inoperable as the last two upgrades have done. Only through pure luck and friendly people have I been able to recover from previous upgrade issues. Why should anyone pay $80 for an unsupported product that relies on strangers to fix things?

Apple has been calling Parallels users and there are rumors that Leopard may build-in VM support (beyond Boot Camp). Parallels had better get their act together and innovate if that happens.

I guess if we want the forum to appear like teenage kids ranting.

I understand completely about complaints... But at least make them rational.

It seems like a lot of people have issues with support. But, it's not worse than issues I've had with M$ products. I have had a graet experience with tech support here and have always found the answers to my issues by a simple search when I would get stumped, with one exception in which case I got a response back in just a few minutes.

 

[Eru Ithildur]

Rachel,

You certainly are a good student of Ann, just as ignorant of your facts in your rants.

If your "we" is intended to refer to the USA (which is unbelievably disrespectful and arrogant as I am pretty sure you didn't fight in it like my grandfathers did), then "you" did not "win" WWII... by any reasonable analysis, you can thank the work done by the Soviet Union, and the 25 million soldiers who fought and died on the eastern front. If not for them, Hitler would have stomped all over you... all while your own industry was collaborating with him.

That's right yankee doodle, the commies won WWII for you, your hated enemies. Those evil evil commies. So stop the flag waving.

It is always funny how republican loud mouths like to take credit for wars other people fought in, all the while never actually serving themselves. Why not stand up for your country and get yourself over to Iraq?

And stop whining about this thread being off topic, you were never ON topic. Your comments were nothing but blather.

And if you really are the next Ann Coulter, does that mean you are also a transgendered former man?

The reason why people who talk about the great wars so eneergetically never fight is because most of them are theorists, they think the theory of it is good so it must be good in practice. It's absolutely dumb... Just because theoretically a person can jump off a 40' building and land on concrete without getting hurt doesn't mean that we should all do it.


For the record, I know people who are in Iraq, are going to Iraq, and have been to Iraq. My Uncle was in the Vietnam War, a good friend's Dad was a Navy Seals, another one's Dad, who I know well, was a commander in the Special Forces. My Great-grandfather designed the guidance system for the cruise missle in WWII. My list can go on. War is terribly brutal, none of those people think it is a 'great thing'. Maybe it can accomplish great things, but really, come back to reality.

 

[spectre]

utw-Mephisto,

It's sad to see that you are disappointed with our support, like Ben wrote in his blog - we are currently improving it rapidly. It takes some time and effort, but we are making progress.

Regarding the sticky and your link - please pay attention to the fact that it's Tom Riddle who wrote the sticky and asked to send him PMs, not Tim Surgent. Tim really has a lot of work on his hands currently so it's possible that he could miss some PMs. Please don't hesitate to contact Tom if you have any problems with support.

Ok, a long time ago I was really bitching about the support when I finally got a reply from Benjamin .

http://forums.parallels.com/thread8230.html

So I convinced my boss to try Parallels on our Mac stations to be able to run Windows for development purposes.

A week later we were running already into some problems we were not able to solve ... during the first week of February our manager bought phone support . He was not able to reach the support line. Additional to that we have opened several tickets which were not answered ...

Long story short .. we completely forgot about it after a few weeks .. just today when I had to install SQL 2005 for testing I remembered the whole Prallels issue (using now one host of our ESX farm instead of our Macs) and thought I check the status ..

Wow ... The tickets have been opened three month ago and still no answer .. When browsing this forum I can - once again - read only complains about support.

I don't care about the sticky in the General Question forum to send PMs since this obviously doesn't help either.

Long story short, my boss has a short fuse and he thinks about going the legal way which I don't think he / we will do since this is just silly .. Anyway ...

For all support - sufferer (nice word) check out various forums (also macnn) - people are very satisfied with the new VMWare Fusion Beta .. time to trash Parallels ....

Thanks for nothing guys