Web Portal Errors

We have a new install of the 2X application Server and we are trying to use the web portal and get the following error when we open the web portal link.

System.Web.Services.Protocols.SoapException: Server was unable to process request. ---> System.NullReferenceException: Object reference not set to an instance of an object.
at TUXWebService.TUXWebServiceClass.GetListOfFarms()
--- End of inner exception stack trace ---
Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: System.Web.Services.Protocols.SoapException: System.Web.Services.Protocols.SoapException: Server was unable to process request. ---> System.NullReferenceException: Object reference not set to an instance of an object.
at TUXWebService.TUXWebServiceClass.GetListOfFarms()
--- End of inner exception stack trace ---

Source Error:

An unhandled exception was generated during the execution of the current web request. Information regarding the origin and location of the exception can be identified using the exception stack trace below.

Stack Trace:


[SoapException: System.Web.Services.Protocols.SoapException: Server was unable to process request. ---> System.NullReferenceException: Object reference not set to an instance of an object.
at TUXWebService.TUXWebServiceClass.GetListOfFarms()
--- End of inner exception stack trace ---]
System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall) +551452
System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters) +204
TUXWebPortal.TUXWebService.TUXWebServiceClass.GetListOfFarms() +31
Logon.Page_Load(Object sender, EventArgs e) +317
System.Web.Util.CalliHelper.EventArgFunctionCaller(IntPtr fp, Object o, Object t, EventArgs e) +15
System.Web.Util.CalliEventHandlerDelegateProxy.Callback(Object sender, EventArgs e) +33
System.Web.UI.Control.OnLoad(EventArgs e) +99
System.Web.UI.Control.LoadRecursive() +47
System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +1436


Can anyone shed some light on this error?

 

Hi there,

Make sure that the 2X Web Service is installed on the same IIS web server.

Nixu

 

Service

Will this service show up in the services list? How do I verify that it is running?

 

Open IIS & you should find 2X Web Server.
Under this web server you should find 2 web services:
1) 2XWebService
2) 2XWebPortal

Nixu

 

Service

I have two sites that show up under websites, one says Default web site (stopped) and the other 2x web server and it is running.