Web Portal - Object Reference Not Set

[Lee.Hunt]

Hi,

We're currently trialling the software and web portal before we go ahead and purchase.

I've set up the Application server, and Web portal and both serve apps perfectly and work great.

However, I've created a NAT route through our firewall to server the web portal externally, when we connect we recieve the error


Server Error in '/2XWebPortal' Application.
--------------------------------------------------------------------------------

Object reference not set to an instance of an object.
Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: System.NullReferenceException: Object reference not set to an instance of an object.

Source Error:


Line 1: <%@ Page Language="C#" AutoEventWireup="true" Inherits="Logon" Codebehind="logon.aspx.cs"
Line 2: Culture="auto:en-US" meta:resourcekey="Logonpage" UICulture="auto:en-US" %>
Line 3:


Source File: c:\Inetpub\wwwroot\2XWebPortal\Logon.aspx Line: 1


I'm assuming this is a configuration error somewhere, can anyone give me some pointers?

The Web portal serves on port 80. And everything is defaulted as per a normal clean install.

Thanks
Lee Hunt

 

[nixu]

If you connect from the internal network, does it give the same error?

Nixu

 

[Lee.Hunt]

Hi,

No everything works fine internally, but when serving through the firewall I get the above error.


Lee

 

[nixu]

Hi,

Please make sure that if you are passing through some proxies, the proxy is not removing the preferred language http headers.

In 2X Web Portal V6 an issue has been found when this header is missing. This will be solved in version 6.1 that should be out soon.

Nixu