After fighting with your software I finally found this forum after a google search. Why is this not linked to on your support page? why does someone after shelling out $79 for your software have to pay $29 for a tech call? Why is your help area so poor? I bought this software because of the rave reviews and so far I am VERY unimpressed with the hoops I have to jump through to gain assistance. I would truly like someone from this company to respond on just how customer friendly you are? Also, what is the return policy as this product does not work as advertised.