You took my money: The publisher of "Parallels Desktop 3.0 for Mac Upgrade" has been notified and is responsible for delivering this product. Parallels Software International, Inc. will provide the service by e-mail within 48 hours. I downloaded the update build 3212, installed it, when I tried to enter my new activation key it says it is not valid for this version of the product. I went to the Email support section, entered my Email and password and it says that's invalid. I requested you send my password, and it says my Email address isn't valid (even though I've received dozens of Emails from Parallel to that address!). I decided to register again, I filled out the form (6 times) and each time I hit enter the form went blank. Finally I tried calling your general questions phone line on my dime, and got nothing but an ad pushing V3.0. I even tried pushing '0' to bypass that and the #@!* ad started again. Now what the heck am I supposed to do?