What version of Ubuntu does Parallels 14 support?

Discussion in 'Linux Guest OS Discussion' started by SamuelM7, Oct 1, 2021.

  1. SamuelM7

    SamuelM7 Bit Poster

    I'm trying to install the Parallels Tools on Ubuntu 20.04, but it fails. In the log, I see this error:

    Start installation or upgrade of Guest Tools
      ERROR: Kernel configuration is invalid.
             include/generated/autoconf.h or include/config/auto.conf are missing.
             Run 'make oldconfig && make prepare' on kernel src to fix it.
    make[2]: *** [Makefile:746: include/config/auto.conf] Error 1
    make[1]: *** [/usr/lib/parallels-tools/kmods/prl_eth/pvmnet/Makefile.v26:11: all] Error 2
    make: *** [Makefile.kmods:49: compile] Error 2
    Error: could not build kernel modules
    Error during report about failed installation of parallels tools.
    Error: failed to install Parallels Guest Tools!
    I'm just using the default image of 20.04 from Ubuntu's website, I didn't compile my own kernel. I have installed the linux headers for my kernel version (5.11) with

    sudo apt install linux-headers-$(uname -r)
    After I got this error, I tried installing the generic headers and rebooting, but I still got the same error again.

    I'm not sure what else this error means. Is there actually something wrong with my configuration, or does Parallels not support this kernel? If not, which version of Ubuntu should I downgrade to?
  2. mmika

    mmika Kilo Poster

    Parallels 14 was released in 2018. So, I guess, at the moment of release it supported Ubuntu 18

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