Where is my registration?

[MikeA12]

I get this error when I try and add my key to my account

This license key is already registered in a different account.

Where did it go? I downloaded the new version. they took my money.

 

[Maria@Parallels]

I get this error when I try and add my key to my account
This license key is already registered in a different account.
Where did it go? I downloaded the new version. they took my money.

Hi, please provide us with your key, purchase documents and email,which you would like to use for the registration.
Reply us back with the requested info via the private message.