Hello: Why was the "forums" link removed from the Parallel's main website? It used ot be under the "support" tab, but isn't there anymore. I had saved the "forums" URL in my bookmarks and/or history, so I was able to get back here ... but why the removal? Puzzled, Charlie
. Well Charlie, it was partly because of duplicate posting, and people not reading/searching to find answers that all ready exist. Like you've just done. .
That is not the problem! The problem is the forum is poorly orginized! If its supposed to be a support forum then you will always have people that are new to forums and the supported product, they don't even know what to search for! Either this is a support forum or its a private moderators forum! If its not easely accessable to customers there will be a large drop in sales. Most people do not want to wait the long time it takes to get a answer from the support email. I have asked questions and had to wait a week for an answer! don
