Great! You can try the following steps to fix the issue if you experience it in the future. 1.Quit from Parallels Desktop 2. Open Terminal.app and execute these commands: cd /Users/username/Library/Logs/CrashReporter tar czf ~/Desktop/MobileDevice.tgz MobileDevice mv MobileDevice MobileDevice.old where username is the name of your Mac user. 3. Open Parallels Desktop and check the issue Feel free to reach out anytime. We are here to help!