Windows 10 crashes after some minutes working again and again

Discussion in 'Windows Virtual Machine' started by tester3, Feb 15, 2024.

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  1. tester3

    tester3 Bit poster

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    3
    Hello, I use Parallels 16.5.1 on my MacBook with Sonoma and Intel i7 CPU. The running VM is the actual version of Windows 10. I have the problem, that the VM crashes after some minutes running. Sometimes it is crashing directly after booting, sometimes it works about 10-15 minutes. I could start it again and sometimes I got the message that Windows did not shut down correct. In my Mac is a SSD running. MacOS is running without any problems.
    Has anybody an idea how could I solve the problem?

    Thanks and best regards
     
    tester3, Feb 15, 2024
    #1
  2. tester3

    tester3 Bit poster

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    I also check the disk in the command line with chkdsk. It is all ok, no problems?
     
    tester3, Feb 15, 2024
    #2
  3. Pramesh Boodadoo

    Pramesh Boodadoo Staff Member

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    545
    Hello,
    For us to further investigate this issue, while reproducing the issue and collect a technical report (right-click Parallels icon in Dock > Help > Send technical data > check "Attach screenshots..." > press Send Report) and provide us with the report's 9-digit ID in reply to this post.
    Thank you.
     
    Pramesh Boodadoo, Feb 15, 2024
    #3
  4. tester3

    tester3 Bit poster

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    Thanks, here is the report id: 450812200
     
    tester3, Feb 15, 2024
    #4

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