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Discussion in 'Windows Guest OS Discussion' started by Danil@Parallels, Apr 6, 2017.
Hello @AdrienneO, Thank you. Please get back to us for any further queries. Thanks, Meena.
Windows 10, at whatever update version I'm unsure (possibly already with the Creators Update), was running fine as guest under previous version of Parallels Desktop 13 for Mac, under macOS Sierra 10.12.6. But after updating to Parallels Desktop 13.0.1, Windows 10 never gets to the login screen, just showing a black window.
Hi @MurrayE , please try Actions > Reset and check if that helps.
I never got a chance to use Actions > Reset, which was greyed out as long as login was hanging. But I finally managed to suspend the Windows, quit Parallels Desktop for Mac, and after a Mac reboot, Windows started OK and installed the usual new version of the Parallels Tools accompanying the new version of Parallels Desktop itself.