[Windows 10] Stuck in sleep mode

Discussion in 'Windows Virtual Machine' started by AlectoF, Dec 17, 2016.

  1. AlectoF

    AlectoF Bit poster

    Messages:
    1
    Hi,
    I recently got Parallels 12.1.1 running on macOS Sierra.
    I installed windows 10 and it went perfectly until I missclicked on the sleepmode instead of shutdown button in windows.

    Now my virtual machine is stuck in sleep mode, which means black screen. I can quit it with cmd+Q but when I launch it again from parallels it goes right back to a black screen. I don't really know what to try anymore, and I don't want to have to reinstall everything again.

    Has anyone had this problem before ? Is there a fix ?
     
    Last edited: Dec 17, 2016
    AlectoF, Dec 17, 2016
    #1
  2. PaulChristopher@Parallels

    PaulChristopher@Parallels Product Expert Staff Member

    Messages:
    3,158
    Hello AlectoF, please start your virtual machine and go to Action->Reset and let us know how it works
     
    PaulChristopher@Parallels, Dec 18, 2016
    #2

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