[Windows 10] Stuck in sleep mode

Discussion in 'Windows Guest OS Discussion' started by AlectoF, Dec 17, 2016.

  1. AlectoF

    AlectoF Bit Poster

    I recently got Parallels 12.1.1 running on macOS Sierra.
    I installed windows 10 and it went perfectly until I missclicked on the sleepmode instead of shutdown button in windows.

    Now my virtual machine is stuck in sleep mode, which means black screen. I can quit it with cmd+Q but when I launch it again from parallels it goes right back to a black screen. I don't really know what to try anymore, and I don't want to have to reinstall everything again.

    Has anyone had this problem before ? Is there a fix ?
    Last edited: Dec 17, 2016
  2. PaulChris@Parallels

    PaulChris@Parallels Product Expert Parallels Support

    Hello AlectoF, please start your virtual machine and go to Action->Reset and let us know how it works

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