Windows 10 won't boot

[dwbrown77]

parallels 14 kept crashing my computer and support told me to update. NOW Windows won't boot...over and over again it tries but fails and says there is a problem. HELP! I wish I had never upgraded and I can't believe I am paying a subscription fee only to loose data, work and so much time.

 

[oztrev]

Moral of the story: always keep a backup and always make a snapshot before upgrading.

 

[Kroesh623K]

I'm also having this exact issue. Did either of you have luck fixing it?
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mcdvoice

 

[PaulChristopher@Parallels]

parallels 14 kept crashing my computer and support told me to update. NOW Windows won't boot...over and over again it tries but fails and says there is a problem. HELP! I wish I had never upgraded and I can't believe I am paying a subscription fee only to loose data, work and so much time.

Hi @dwbrown77, can you please send us a Technical Data collected right after the booting error (Help menu > Send Technical Data...)? This will help us significantly, please reply me back with the report ID number.

 

[panoramacharter]

I'll be sure to keep an eye on this thread. Looking for the same issue. Bumped into your thread. Thanks for creating it. Looking forward for solution.

 

[Maria@Parallels]

I'll be sure to keep an eye on this thread. Looking for the same issue. Bumped into your thread. Thanks for creating it. Looking forward for solution.

Hello,
could you provide us with the detailed issue description please?