Windows 10 won't boot

Discussion in 'Installation and Configuration' started by dwbrown77, Sep 14, 2018.

  1. dwbrown77

    dwbrown77 Bit Poster

    Messages:
    8
    parallels 14 kept crashing my computer and support told me to update. NOW Windows won't boot...over and over again it tries but fails and says there is a problem. HELP! I wish I had never upgraded and I can't believe I am paying a subscription fee only to loose data, work and so much time.
     
    dwbrown77, Sep 14, 2018
    #1
  2. oztrev

    oztrev Bit Poster

    Messages:
    66
    Moral of the story: always keep a backup and always make a snapshot before upgrading.
     
    oztrev, Sep 15, 2018
    #2
  3. Kroesh623K

    Kroesh623K Bit Poster

    Messages:
    1
    I'm also having this exact issue. Did either of you have luck fixing it?
    _______________________________________________________
    mcdvoice
     
    Last edited: Oct 12, 2018
    Kroesh623K, Oct 12, 2018
    #3
  4. PaulChris@Parallels

    PaulChris@Parallels Product Expert Parallels Support

    Messages:
    3,142
    Hi @dwbrown77, can you please send us a Technical Data collected right after the booting error (Help menu > Send Technical Data...)? This will help us significantly, please reply me back with the report ID number.
     
    PaulChris@Parallels, Oct 12, 2018
    #4

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