Windows 11 Pro reactivation without digital licence linked to Microsoft Account

Discussion in 'Parallels Desktop for M Series Mac' started by Ivanhoe, Feb 16, 2023.

  1. Ivanhoe

    Ivanhoe

    Messages:
    1
    Dear Forum,

    Running Parallels 18 on Macbook Air M2. Everything was working perfect until I accidentally deleted the iso file for the Windows. I ran a Win11 Pro instance. I contacted parallels support through FB and they suggested reinstalling Parallels and the VM. I did so, but my Windows key was not linked to my Microsoft Accont, in fact I do not have a Microsoft Account with the email address that I am using for licencing Parallels.

    Please advise as I cannot get my Windows product key back from Parallels in any way.

    Many thanks for your kind help.
     
  2. MichaelH63

    MichaelH63 Kilo Poster

    Messages:
    812
    Yeah, Parallels can definitely not help you with a Microsoft license. Maybe Microsoft support can help you, but I'm afraid that there's no way to recover your Windows product key if you never linked it to a Microsoft account. (The Microsoft account doesn't have to use the same e-mail as your Parallels registration, though. Those are two completely different licenses.)
     

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