I am having a lot of trouble installing Windows Updates. I can see the updates that are pending and can select all important updates or just an individual update. No matter which approach I try, the Windows Updates window will eventually report a failure, yet the Start button will show that there is an update to install at shut-down. That does not resolve the failure to update. In all other respects, Parallels is going exactly what I need it to do with Windows 7 64-bit. I have no trouble using the apps I need (Word, Excel, IE and occasionally Outlook). Parallels Desktop 10 for Mac - v 10.1.4 (28883) MacBook Pro Retina (15-inch, mid-2014) Memory - 16Gb Storage - 25 Gb free of 63 Gb (Windows only - OS X has 149 Gb free) OS X Yosemite - v 10.10.2 I have reclaimed disk space and cleaned up Parallels Desktop cache files. How do I troubleshoot this?
Hi StevenK, Please follow the instructions given at http://kb.parallels.com/122613 to troubleshoot this issue with Windows 7 Virtual Machine. Note : This article applies for Parallels Desktop 10.
Manoj - no joy. No change. I ran "Fix it for me" and it seemed to do what it was supposed to do. However, the situation with the upgrades has not changed. When I tried the manual method, I got stopped by the first comment ('net stop bits'). That returned the following error: "System error 5 has occurred. Access is denied." What's next?